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About the Role
Canadian Blood Services is seeking a Temporary full-time Training Design and Support Specialist for the Quality Management System team. This role supports the organization by providing training services, including needs analysis, design, development of training materials, and supporting the national training management process.
Responsibilities
- Conduct training needs analyses to define instructional, educational, and performance objectives in collaboration with stakeholders.
- Develop effective and engaging training materials and courses for technical processes and corporate programs.
- Assess the effectiveness of training materials and courses by engaging with stakeholders and learners.
- Stay informed of industry best practices in adult learning, training design, development, and management.
- Facilitate communities of practice for training developers to enhance training quality.
- Provide necessary information for submitting work orders to the Learning Management System (LMS) administration team.
- Verify that all process documentation and training materials meet required standards for compliance.
Requirements
- Minimum five (5) years of related experience in instructional design, education program development, or training material development.
- Proven experience successfully interacting and building credibility with senior managers and other organizational groups.
- Knowledge of core quality management system processes, including training management, and experience in a regulated environment is an asset.
- Knowledge of adult training and education.
- Demonstrated ability to develop eLearning modules using Articulate 360 suite (advanced Articulate Storyline skills).
- Working knowledge of Adobe Creative Cloud (Photoshop, Illustrator, Premiere).
- Knowledge of video production and editing.
- Familiarity with generative AI.
- Familiarity with augmented and virtual reality.
- Ability to work independently with sound judgment and understanding of when to seek direction and when to escalate.
Skills
- Instructional design
- Education program development
- Training material development
- Articulate 360
- Articulate Storyline
- Adobe Creative Cloud
- Photoshop
- Illustrator
- Premiere
- Video production
- Video editing
- Generative AI
- Augmented reality
- Virtual reality
Location
- Hybrid
- Near a Canadian Blood Services site
Work Type
- Temporary full-time
- Hybrid
Experience Level
- Minimum five (5) years of related experience
Education Level
- Post-secondary level education in a relevant discipline or equivalent professional education, certification, and experience.
Salary/Compensations
- $86,400 - $101,700
Benefits
- Payment in lieu of vacation and benefits
- Annual performance award up to 6%
- Defined benefit pension plan
- Employee discounts
- Wellness program
- Professional resources
About the Company
- Canadian Blood Services is a dynamic, collaborative, and caring organization committed to saving and improving lives.
- Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.
- We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work.
- We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.
Equal Opportunity
- Diversity and inclusion play a vital role in ensuring health equity for patients across Canada.
- We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
- Applicants who require accommodation should discuss their needs with us.