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About the Role
Lead global Enterprise IT operations, manage internal IT infrastructure and enterprise architecture, and develop IT processes, tools, and applications to support company growth. This role offers the opportunity to transition from legacy systems to cloud-based solutions and scale IT services.
Responsibilities
- Lead global Enterprise IT operations team.
- Lead Enterprise IT architecture, development, and processes.
- Participate in complex IT sysadmin duties and projects.
- Plan and execute development IT projects with internal and external resources.
- Build secure enterprise IT operations processes in collaboration with the Security team.
- Enhance collaboration and communication across teams and stakeholders.
- Plan and develop IT automation for efficient operations.
- Manage Enterprise IT costs and budget.
- Manage IT assets, data, software, and other inventory.
Requirements
- Cloud-first thinking with an understanding of modern, agile, and secure Enterprise IT.
- Strong people leadership skills for the Enterprise IT team.
- Technical knowledge and ability to lead in difficult IT-support situations.
- Team player motivated to drive projects independently.
- Experience with the Google Workspace ecosystem.
- Strong troubleshooting and problem-solving skills.
- Ability to work in a fast-paced environment.
- Customer and service-oriented mindset with good interpersonal skills.
- Willingness to work at least three days a week from the London office.
Skills
- Cloud-first thinking
- Modern IT
- Agile IT
- Secure Enterprise IT
- People leadership
- Technical knowledge
- IT support
- Project management
- Troubleshooting
- Problem-solving
- Interpersonal skills
- Google Workspace
Location
- London
Work Type
- Hybrid
- Remote
Experience Level
- Head of IT
- Seasoned professional
Benefits
- Generous healthcare packages
- Mental health services
- Healthy work-life balance
- Paid holidays
- Family leave
- Equity options
- Performance-based rewards
- Competitive compensation
- Ample career development opportunities
About the Company
- Smartly is an AI-powered advertising technology company transforming ad experiences for brands and consumers.
- Our platform integrates media, creative, and intelligence capabilities.
- We power over 800 billion impressions and generate over 300 billion creatives annually.
- Recognized as a Leader in The Forrester Wave: Creative Advertising Technologies.
- Manage creative and media for 700+ brands worldwide and $6B in ad spend.
- Work across major media platforms including Facebook, Google, Instagram, Pinterest, Snap, and TikTok.
- A multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries.
- Committed to creating an inclusive environment where everyone feels respected and heard.
Equal Opportunity
- Smartly is committed to being the best place to work for growth-minded individuals to thrive.
- Our Diversity, Equity & Inclusion approach is at the heart of it.