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About the Role

We are seeking an AI-native RevOps operator to manage and enhance the operations of Middesk's revenue organization. This role involves building automations, internal tools, and intelligent workflows to power our Go-To-Market (GTM) engine, utilizing AI to minimize manual tasks, accelerate insights, and provide real-time performance visibility to leadership. This is a high-autonomy position for a strategic and fast-paced individual.

Responsibilities

Own and expand Middesk's AI-powered RevOps capabilities, identifying, building, and scaling workflows that reduce manual work and accelerate GTM execution.
Use tools like Claude, Salesforce, Gong, BigQuery, and Slack to build internal tools, automations, and prompt-driven systems that improve revenue team operations.
Design and automate core operational processes, including business planning, reporting, and GTM operations management, with AI as the primary driver.
Build AI-assisted analysis frameworks to surface win/loss trends, competitive insights, and sales performance signals more rapidly and deeply than traditional methods.
Develop automated reporting that links product usage metrics to revenue outcomes, including consumption trends, activation rates, and expansion cohorts.
Proactively identify risks, bottlenecks, and opportunities across the customer lifecycle by leveraging AI tooling for scaled signal monitoring.
Maintain Salesforce as the system of record, translating business requirements into scalable solutions and building intelligent automation to reduce rep burden and enhance data quality.
Evaluate and optimize the GTM tech stack with a focus on AI-native tooling, and construct dashboards for real-time pipeline and revenue performance visibility for leadership.
Stay updated on the AI tools landscape and provide informed recommendations for strategic investments within the revenue organization.

Requirements

2-4 years of experience in a rigorous, fast-paced environment such as RevOps, Bizops, strategy, consulting, or a similar role involving complex cross-functional work.
Demonstrated ability to build with AI tools, including automations, internal tools, prompt systems, or integrations that solve problems without engineering support.
Possess strong analytical and strategic thinking skills, capable of dissecting ambiguous problems, formulating key questions, and translating data into actionable recommendations.
Ability to operate effectively in a fast-paced environment, switch contexts efficiently, and thrive with undefined work.
Excellent communication skills with executive presence, comfortable presenting recommendations and discussing trade-offs with senior stakeholders.
Capacity to manage the full RevOps scope, including systems, process design, reporting, and AI tooling, with a high degree of autonomy.
Exceptional project management skills, with experience leading complex, cross-functional initiatives.

Skills

AI tooling
RevOps
Salesforce
Gong
BigQuery
Slack
Claude
Prompt engineering
Automation
Internal tool development
Process design
Reporting
Data analysis
Project management
Business planning
GTM strategy

Location

NYC office

Work Type

Hybrid

Experience Level

2-4 years

About the Company

Middesk transforms business identity verification, replacing manual processes with seamless access to complete, up-to-date data since 2018.
Our platform enables companies to confidently verify business identities, accelerate customer onboarding, and reduce risk throughout the customer lifecycle.
Middesk originated from Y Combinator and is supported by Sequoia Capital and Accel Partners.
The company was recently recognized on the Forbes Fintech 50 List.