About the Role
As a Senior Expert in the Global Value Stream team, you will be the hands-on owner of a defined process within the Food Safety and Quality vertical within HelloFresh's global supply chain. You will drive process definition, standardization, continuous improvement, and technology adoption across your capability domain — building the global template that every market executes against. This is a highly operational role that requires deep domain expertise, rigorous process discipline, and the ability to influence cross-functional teams without formal authority.
Responsibilities
- Develop the foundational "to-be" end-to-end process design and global template for a defined supply chain domain.
- Collaborate with process owners and leverage stakeholder input to define global process standards, SOPs, and KPIs, driving the harmonization required to achieve a single global benchmark.
- Serve as the subject matter expert to technology teams, translating the "to-be" operational process design into clear, global system requirements for HelloFresh Supply Chain Tech and automation partners.
- Lead domain-specific continuous improvement initiatives, utilizing lean methodologies and value stream mapping to identify waste and improve our process standards to achieve measurable performance improvements.
- Partner with Data & Analytics teams to establish performance dashboards and collaborate with regional process owners to monitor process health, adherence, and quantify the impact of global harmonization.
- Contribute to the definition of department OKRs, taking accountability for the successful delivery of process harmonization and capability roadmaps within your defined domain.
Requirements
- 5–8 years of experience in supply chain, operations, warehousing, or manufacturing environments.
- Demonstrated expertise in at least one supply chain functional domain (e.g., inbound, production planning, fulfillment, or FSQA).
- Strong proficiency with lean principles, process engineering, and continuous improvement methodologies (e.g., Kaizen, Six Sigma, or similar).
- Hands-on experience with WMS, WES, or WCS systems and operational technology.
- A proven track record of influencing cross-functional teams and deploying process standards across multiple sites.
- Experience building and maintaining SOPs, training programs, and governance frameworks.
- Strong analytical skills with the ability to use data to diagnose performance gaps and drive decisions.
- Ability to travel up to 25%
Skills
- Lean principles
- Process engineering
- Continuous improvement methodologies
- WMS
- WES
- WCS systems
- Operational technology
- Analytical skills
Location
- Global
Work Type
- Full-time
Experience Level
- Senior
- 5-8 years
Salary/Compensations
- $140,000—$170,000 USD
Benefits
- Competitive hourly rate
- 401K company match that vests immediately upon participation
- Team bonus opportunities
- Generous PTO
- Flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups (BIPOC, women, veterans, parents, and LGBTQ+)
- Inclusive, collaborative, and dynamic work environment
About the Company
- Leading food technology company with significant reach and impact.
- High-ownership, low-bureaucracy environment where your work is visible and your decisions matter.
- Egoless, collaborative culture focused on learning, growth, and building something exceptional together.
- Disrupting the traditional food supply chain.
