Graduate - Operations Transformation Associate at Lendable | London, United Kingdom | Rezi

Graduate - Operations Transformation Associate at Lendable

Graduate - Operations Transformation Associate

Lendable · London, United Kingdom

2 months ago

Graduate - Operations Transformation Associate

Lendable · London, United Kingdom

2 months ago
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About the Role

This two-year, full-time programme offers hands-on experience across our core customer-facing Operations teams. It’s an exciting opportunity to immerse yourself in the workings of a fast-growing fintech business, contributing to real projects with measurable impact. With mentorship and leadership support, you’ll develop valuable skills in AI, digital transformation, and process improvement—building a strong foundation for your future as an Operational leader.

Responsibilities

  • Work on initiatives to improve customer experience, optimise processes, and contribute to operational efficiency.
  • Quickly take on significant responsibility and gain exposure to multiple functions across operations.
  • Analyse problems, propose solutions, and drive execution with support from our teams.
  • Present findings, ideas, and results to stakeholders, developing your communication and influencing skills.
  • Address complex operational challenges and deliver actionable solutions to our teams.
  • Develop a keen understanding of customer needs and be empowered to identify pain points and design seamless, customer-focused processes.
  • Collaborate with our cross-functional Operations teams to deliver tangible, customer-focused projects.

Requirements

  • A graduate with a STEM degree, with evidence of strong analytical thinking, creative problem solving, and quantitative skills.
  • Strong interpersonal and communication skills - you enjoy collaborating and building relationships.
  • Can demonstrate examples of critical thinking, adaptability, and initiative, ideally through academic, internship, or extracurricular experiences.
  • Results-driven and resourceful, with a willingness to learn quickly and embrace new challenges.
  • Comfortable with technology, data analysis and curious about fintech, AI, and automation.
  • Startup mindset. You’ll be super excited to work in an entrepreneurial environment and have a real impact on the business.
  • You’ll have a natural curiosity and love to dig into things to understand how they work and are eager to drive positive change from day one.

Skills

  • AI
  • Digital transformation
  • Process improvement
  • Data analysis
  • Fintech
  • Automation

Work Type

  • Full-time
  • Hybrid

Experience Level

  • Graduate

Education Level

  • STEM degree

Salary/Compensations

  • £40,000 - £45,000

Benefits

  • Flexible working
  • Health coverage
  • Retirement & savings
  • Employee referral programme
  • Office meals & snacks
  • Sustainable commuting

About the Company

  • Lendable is on a mission to build the world's best technology to help people get credit and save money.
  • We're building one of the world’s leading fintech companies and are off to a strong start.
  • One of the UK’s newest unicorns with a team of just over 700 people
  • Among the fastest-growing tech companies in the UK
  • Profitable since 2017
  • Backed by top investors including Balderton Capital and Goldman Sachs
  • Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
  • So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance.
  • We get money into our customers’ hands in minutes instead of days.
  • We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.