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About the Role
We are looking for a PTA (m/f/d) for digital patient care in mail order, to expand our teams. This role is available in full-time or part-time (from 30 hours) at the Oranienburger Tor location.
Responsibilities
- Digital processing and coordination of orders from various channels (shop, delivery app)
- Opportunity to help shape our online shop and backend maintenance
- Integration of our new pickup machine for customers
- Support of the MediosApotheke chat
- Consultation via telepharmacy/phone
- Research and processing of individual and specialized customer inquiries
- Support in the operational introduction of new digital customer communication solutions (e-prescription, marketplaces)
Requirements
- Completed PTA training
- Willingness to use digital systems and tools and openness to new things
- Familiarity with e-prescription, telepharmacy, and eHealth
- Customer-oriented, independent, and reliable work style
- Good teamwork skills
- Good English skills
Skills
- Digital systems and tools
- E-prescription
- Telepharmacy
- eHealth
- Customer orientation
- Independent work
- Reliability
- Teamwork
- English
Location
- Oranienburger Tor, Berlin
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level candidates welcome
Education Level
- PTA training
Salary/Compensations
- Above-tariff payment possible
Benefits
- Egym Wellpass
- Jobrad
- Lunchit
- Corporate Benefits portal
- Company pension scheme
- Three-day team event
About the Company
- We are looking for employees who want to commit to our company together with us. Open communication, fair and respectful interaction with each other, and the desire to make an independent contribution to the company's goals are important to us.
- We have made it our mission to provide the best possible advice to our patients and customers and to constantly search for innovative care options. For this, we have created a work environment that optimally supports our employees in taking responsibility for their individual tasks, so that everyone can develop optimally in their area.
- Through continuous knowledge exchange, we learn with and from each other. We are constantly surprised how creative ideas for the diverse tasks and projects of MediosApotheke emerge from the networking of the many individual competencies and potentials.
- Driven by the desire to do something meaningful, it is also the joy of jointly achieved goals that makes us grow together as a team of MediosApotheke.
- If you want to become part of this team, you can expect not only varied projects but also a workplace in the heart of Berlin, great colleagues, and diverse further training opportunities.