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About the Role

LUSH is seeking support for 20 hours per week to engage customers with product demonstrations and consultations, handle transactions and returns, manage product displays, conduct monthly inventory, and train new colleagues.

Responsibilities

• Engage customers with LUSH products through demonstrations and detailed consultations.
• Operate the cash register, receive goods, and handle customer complaints.
• Organize product displays and their presentation.
• Conduct monthly inventory.
• Develop skills through training and meetings, and share knowledge with new colleagues.

Requirements

• Energy, passion, and a positive attitude.
• Patience and empathy in dealing with others.
• Strong communication skills and customer service experience.
• Team spirit, sense of responsibility, and motivation.
• Interest in fresh, handmade cosmetics.
• Flexibility, including Saturday work.
• German and English language skills (minimum B2 level each).

Skills

• Customer engagement
• Product demonstrations
• Consultation
• Cash register operation
• Inventory management
• Visual merchandising
• Communication
• Customer service
• Teamwork
• Responsibility
• Motivation
• Flexibility
• German language proficiency (B2)
• English language proficiency (B2)

Location

• Germany

Work Type

• Part-time

Experience Level

• Entry-level

Benefits

• Teamwork in a creative environment with fun, variety, and room for initiative.
• Up to 2 additional days off per year for volunteer work.
• Employee Assistance Program.
• 25% subsidy for company pension plan.
• Regular internal training and development.
• 50% employee discount.
• 30 days + 1 day off for your birthday.
• Employee Benefit Trust.
• Attractive bonus.
• Discounted membership with Urban Sports Club.
• Subsidy for Deutschlandticket or company bicycle leasing.

About the Company

• LUSH is a company founded in 1995 that produces and sells fresh, handmade cosmetics.
• LUSH is the inventor of the bath bomb and solid shampoo.
• LUSH is committed to human rights, animal rights, and environmental protection.
• LUSH aims to leave the world a better place than they found it.
• LUSH is 100% cruelty-free and sells completely plastic-free products.
• LUSH supports environmental and animal activism through the LUSH Prize and LUSH Spring Prize.
• LUSH operates over 850 stores worldwide and e-commerce shops in 50 countries.
• In Germany, LUSH has 29 shops, an online shop, and over 400 employees.
• LUSH's goal is to develop a product for every need and start a cosmetic revolution to save the planet.

Equal Opportunity

• LUSH stands for and enables equal opportunities.
• We want to offer everyone an inclusive environment.
• Every experience and perspective is unique and contributes to diversity.
• We want to learn from and grow with diversity.
• All applicants receive the same chance regardless of age, gender identity, language, origin, nationality, appearance, religion, belief, culture, socioeconomic status, sexual orientation, or body.