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About the Role
As a Cluster Sales Manager, you will be responsible for driving sales for our hotels in Berlin, focusing on building and maintaining long-term customer relationships through personalized service and proactive acquisition. You will conduct market research, plan sales activities, and collaborate with various hotel departments and headquarters.
Responsibilities
- Proactive customer acquisition and support to build and maintain long-term customer relationships, including contract negotiations and closing.
- Independent research of the local market for new customer acquisition (e.g., Sales Blitz for new openings).
- Independent planning and execution of all Motel One sales activities for new and existing customer acquisition, such as customer events and property tours.
- Continuous market, trend, and competitor analysis, including creating reports and statistics on customer performance.
- Conducting sales training for hotel teams and participating in department head and sales meetings.
- Close collaboration with Hotel Managers and the Reservations, E-Commerce, and Marketing departments at Head Office.
- Support and representation of the Area Sales Manager.
Requirements
- Training in hotel management or relevant sales experience.
- Initial experience in a leadership position.
- Open, communicative nature with a positive and motivating demeanor.
- Good manners and pronounced negotiation and sales skills.
- Convincing personality with a passion for active sales.
- Team orientation as well as forward-thinking and goal-oriented work.
- Enjoyment of working in multicultural teams and willingness to work across departments.
Skills
- Sales
- Customer Acquisition
- Customer Relationship Management
- Market Analysis
- Trend Analysis
- Competitor Analysis
- Reporting
- Statistics
- Sales Training
- Negotiation
- Communication
- German
- English
Location
- Berlin
- Motel One Berlin-Alexanderplatz
Work Type
- Full-time
Experience Level
- Leadership experience
Education Level
- Hotel management training
Salary/Compensations
- EUR 43200 - EUR 62720
Benefits
- Intensive onboarding
- Ongoing support from experienced Area Sales Manager
About the Company
- Motel One focuses on modern design and high service quality, creating a home away from home for guests.
- With over 100 hotels in 13 countries, they offer exclusive design, high service standards, and prime city locations at attractive prices.
- As founders and pioneers of the Budget Design concept, they are successfully expanding in European metropolises and beyond.