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About the Role

As our Admin Officer, you’ll be the warm, professional first point of contact for residents, families, visitors and staff. This permanent part‑time role (64 hours per fortnight) currently operates Monday and Tuesday, then Thursday to Saturday, 9.30am–4.30pm, with flexibility to adjust days for the right candidate. Your work will centre on reception and administrative coordination, ensuring our home runs efficiently and feels welcoming at all times. Your role is essential to the daily rhythm of Cooinda Court — you’ll be the person people rely on for information, support and solutions.

Responsibilities

Provide friendly, attentive reception support in person and over the phone
Manage incoming enquiries and direct them with clarity and care
Raise and manage purchase orders
Process invoices accurately and in a timely manner
Support accounts payable and receivable functions
Maintain accurate records, documentation and resident information
Assist with admissions, discharges and general administrative tasks
Keep the office organised, tidy and running smoothly

Requirements

Proven experience in office administration, ideally in a reception‑focused role
Confidence using Word, Excel, Outlook and CRM systems
Strong communication and customer service skills
Experience processing invoices, purchase orders or basic accounts
Strong numeracy skills and attention to detail
The ability to manage competing priorities and meet deadlines
A proactive, solutions‑focused approach
Experience in aged care administration (desirable)
A genuine passion for supporting residents, families and staff
Successful candidates will undergo background checks including a national criminal history check, reference checks and, where applicable, WWCC, NDIS Worker Screening and a pre-employment medical.

Skills

Word
Excel
Outlook
CRM systems
Communication
Customer service
Invoice processing
Purchase order processing
Basic accounts management
Numeracy
Attention to detail
Time management
Problem solving

Location

Cooinda Court

Work Type

Permanent part-time
Onsite

Experience Level

Office administration experience
Reception-focused role experience

Salary/Compensations

$32.77 per hour plus super

Benefits

Competitive salary packaging benefits up to $18,550 tax‑free
Health and wellbeing support including free counselling, nutrition advice and chaplaincy
Discounted gym memberships and novated car leasing
Career development with study assistance up to $3,000 per year
Access to learning programs including LinkedIn Learning

About the Company

BaptistCare is a leading purpose‑driven care organisation, guided by our Christian identity and serving communities across Australia for more than 110 years.
We support people to live well through aged care, home care, retirement living, community services, disability support and housing.
Every day, we work to enrich lives through communities of care — supporting more than 70,000 customers with the help of 12,000 employees and 2,000 volunteers across the country.
BaptistCare – transforming lives by expressing the love of Christ.