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About the Role

This position is responsible for driving the execution of consumer solutions in Japan, developing and localizing solutions and service capabilities through local partnerships, providing knowledge of the local market landscape and regulatory implications, developing go-to-market plans, and identifying new revenue or business development opportunities. The ideal candidate is enthusiastic about the customer experience journey, highly motivated, intellectually curious about our industry and products, analytical, and possesses a growth mindset.

Responsibilities

Manage Japan’s consumer solutions strategy and go-to-market plan.
Leverage in-market expertise to lead the go-to-market strategy of the consumer solutions, product roadmaps, and priorities, cross-product integration, and leverage market insights to differentiate from competitors.
Partner with account management and service teams to develop business development plans that identify opportunities and drive business growth of the consumer solutions.
Lead local development, implementation, and deployment of the consumer solutions in Japan.
Offer consultation to clients to support their adoption and implementation of Mastercard’s consumer solutions.
Drive execution by curating best products and solutions for clients and ensuring high quality execution.
Function as an expert, advocate, and champion for the designated solutions to internal and external stakeholders.
Collaborate with other product teams and the regional product team.
Report to Customer Solutions Center Lead.

Requirements

Highly proactive and self-driven individual comfortable with operating in a fast-paced business environment with strategic intent and strong orientation to deliver tactically.
Strong sense of ownership and accountability.
Deep understanding of issuers’ and acquirers’ business needs and ability to proactively address these needs with consumer solutions.
Engage clients to find out their needs and how our solutions can be of relevance.
Continually look at the market and competition to see what is happening.
Proven ability to build collaborative working relationships with internal and external stakeholders.
Strong interpersonal and leadership skills; will need to be “hands-on” and able to function autonomously.
Comfortable using data with excellent analytical skills.
Excellent verbal & written communication and presentation skills in English and Japanese.
Background in consumer payments or selling to consumer payments clients with knowledge of the payments industry.
Responsible for information security and must abide by Mastercard’s security policies and practices.
Ensure the confidentiality and integrity of the information being accessed.
Report any suspected information security violation or breach.
Complete all periodic mandatory security trainings.

Skills

Product sales
Product management
Consumer solutions
Go-to-market strategy
Market insights
Business development
Client consultation
Analytical skills
Interpersonal skills
Leadership skills
Communication skills
Presentation skills

Location

Japan

Work Type

Full-time

Experience Level

Experienced professional

About the Company

Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Everyone wants easier ways to pay; we invent them.
Checkout lines are slow; we speed them along.
Merchants want more sales; we give them data and insights.
People need financial access; we connect them.
Corporate purchasing is complicated; we make it simple.
Commuters are busy; we speed them on their way.
Governments need greater efficiencies; we help create them.
Small businesses are virtual; we give them access to a world of buyers.
Retailers want to fight fraud; we provide the tools.