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About the Role

WEHI is transforming how its professional services teams empower scientists for world-leading medical research. This role focuses on optimizing and continuously improving digital communications platforms to support scientific and commercial priorities, enhancing engagement with various communities, and strengthening external engagement and internal communication.

Responsibilities

• Optimise and continuously improve WEHI’s digital communications platforms.
• Support the delivery of scalable, user-centred digital solutions.
• Manage and enhance WEHI's digital presence.
• Lead the optimisation of websites, social media channels, search performance, and analytics.
• Deliver consistent, accessible, and high-performing digital experiences.
• Provide expert advice on digital strategy.
• Contribute to social media content creation.
• Support digital strategy implementation.
• Contribute to governance, risk management, and service optimisation.
• Manage at least one direct report.

Requirements

• Tertiary qualification in digital, information technology, communications, or a related discipline (or equivalent experience).
• Demonstrated experience in social media content creation, including video and photography.
• Strong understanding of current and emerging social media trends and content formats.
• Experience managing corporate digital channels or online platforms.
• Demonstrated experience in analytics, SEO, and web performance optimisation.
• Strong understanding of service design, user experience (UX) principles, and accessibility standards (WCAG).
• Experience engaging with cross-functional teams.
• Deep understanding of web content management systems (e.g. WordPress, Sitecore, Drupal, or similar), internal intranet and SharePoint.
• Working knowledge of HTML/CSS fundamentals.
• Knowledge of enterprise architecture principles, digital governance, and risk management practices.
• Collaborative approach with confident communication and stakeholder management.
• Demonstrated ability to negotiate with and advise people at all levels.
• Strong analytical skills.
• Ability to work collaboratively with diverse teams and share knowledge.
• Comfortable in a fast-evolving digital environment.
• Understands internal and external user needs and translates them into effective digital experiences.
• Solution orientated and able to find practical ways to improve efficiency and user engagement.
• Accountable and willing to take ownership of outcomes.
• Demonstrated ability to work under limited guidance and to navigate complexity in a changing environment.

Skills

• Digital communications platforms
• Social media content creation
• Video and photography
• Social media trends
• Content formats
• Corporate digital channels
• Online platforms
• Analytics
• SEO
• Web performance optimisation
• Service design
• User experience (UX) principles
• Accessibility standards (WCAG)
• Web content management systems (WordPress, Sitecore, Drupal)
• Internal intranet
• SharePoint
• HTML/CSS fundamentals
• Enterprise architecture principles
• Digital governance
• Risk management practices
• Communication
• Stakeholder management
• Negotiation
• Analytical skills
• Collaboration
• Knowledge sharing
• Problem-solving

Location

• WEHI

Work Type

• Full-time

Experience Level

• Professional Services Employee Level 7

Education Level

• Tertiary qualification in digital, information technology, communications, or a related discipline (or equivalent experience)

Salary/Compensations

• $108,119 - $117,039

Benefits

• Attractive salary packaging options
• 12% superannuation payable
• Up to a further 5% after the first 6 months of service via matching superannuation scheme

About the Company

• WEHI is transforming how our professional services teams empower and enable scientists to deliver world‑leading medical research now and into the future.
• WEHI is committed to creating a future where Aboriginal and Torres Strait Islander peoples will be engaged at the scientific frontier.
• WEHI is committed to creating a culturally safe workplace and offering career development and leadership opportunities to First Nations staff and students.

Equal Opportunity

• WEHI strive to foster a flexible working environment that encourages individual differences and promotes collaboration and creativity.
• WEHI’s ability to shape contemporary scientific thinking and deliver leading professional services relies on a diversity of thought within our organisation.
• Our action to promote gender equality has been recognised with an Athena SWAN Bronze Award from Science in Australia Gender Equity (SAGE) and we offer a range of support for women researchers.
• Our commitment to celebrating diversity and addressing inequities is further demonstrated through our Diversity and Inclusion Strategy, Gender Action Plan, Reconciliation Action Plan and our WE-Pride network for LGBTQIA+ staff and students.
• We actively encourage applications from people with a disability, culturally, religiously and linguistically diverse people and people with diverse genders and sexualities.
• Should you require support during the recruitment process due to special needs or consideration, please contact the People and Culture team.
• We strongly encourage any Aboriginal and Torres Strait Islander peoples to apply.