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About the Role
Coordinate mediations across family law matters, including children’s, property, and care and protection cases, while promoting mediation as an effective way to resolve disputes. Manage a high volume of work independently, stay organised, and communicate clearly with clients and solicitors in a fast-paced and sometimes challenging environment.
Responsibilities
- Coordinate mediations across family law matters, including children’s, property, and care and protection cases.
- Promote mediation as an effective way to resolve disputes.
- Manage a high volume of work independently.
- Stay organised.
- Communicate clearly with clients and solicitors in a fast-paced and sometimes challenging environment.
Requirements
- Experience in family law or mediation administration is an advantage.
- Bring a calm, organised approach to work, even in high-pressure environments.
- Confidently manage a high volume of tasks while balancing competing priorities and deadlines.
- Communicate clearly, sensitively, and professionally with a wide range of people.
- Work effectively with individuals experiencing challenging or stressful circumstances.
- Use sound judgement to assess situations and solve problems.
- Navigate complex information, including legal documents, with accuracy and confidence.
- Proactive and take ownership of tasks, following through to completion.
- Adapt quickly when priorities shift or new demands arise.
- Comfortable using technology and systems to manage information accurately.
- Value collaboration and contribute positively to team outcomes.
- Strong technical skills and the ability to learn new systems quickly.
- Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing roles) or a valid visa to work in Australia (for temporary roles).
- Undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check.
Skills
- Family law administration
- Mediation administration
- Calm approach
- Organised approach
- High-pressure environment management
- Task management
- Prioritization
- Deadline management
- Clear communication
- Sensitive communication
- Professional communication
- Effective work with diverse individuals
- Problem-solving
- Judgement
- Information navigation
- Legal document navigation
- Proactiveness
- Ownership
- Adaptability
- Technology proficiency
- System proficiency
- Collaboration
- Teamwork
- Technical skills
- System learning
Location
- Sydney Haymarket
Work Type
- Full-time
- Temporary
Experience Level
- Clerk Grade 3/4
Salary/Compensations
- $84,659 - $92,701 pa
Benefits
- Superannuation
- Leave loading
- Flexible Working
- Professional Growth opportunities
- Work Health, Safety and Wellbeing programs
About the Company
- Legal Aid NSW stands beside people when they need it most.
- At Legal Aid NSW, fairness shapes everything we do - our culture, our services, our workplace and our decisions.
- Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues.
- In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.
Equal Opportunity
- We’re building a workplace where every culture, identity, ability and voice are included and valued.
- We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
- You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.
- Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.