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About the Role

As Associate Director, Second Line Non-Financial Controls, you will play a critical role in strengthening and maturing Zip’s controls assurance framework across Australia and New Zealand. This is an opportunity for an experienced risk and controls professional to shape strategic initiatives, provide expert oversight and influence senior stakeholders while operating with significant autonomy. You will help embed a proactive risk culture that enables our business to move quickly while maintaining strong governance and control practices.

Responsibilities

Lead the execution and ongoing enhancement of Zip’s controls assurance program across the ANZ business
Conduct and oversee second line controls testing activities, providing independent assurance over the effectiveness of key controls
Act as a trusted subject matter expert on controls, governance and assurance matters, supporting business and risk stakeholders across the organisation
Translate strategic objectives into practical plans and deliver enterprise-wide initiatives that strengthen Zip’s control environment
Prepare and present insights, findings and recommendations to senior management, supporting informed decision making and risk oversight
Drive greater ownership and accountability for controls through education, coaching and change management initiatives
Partner with business, risk and technology teams to identify opportunities for continuous improvement and control maturity
Support the ongoing evolution of the Three Lines of Defence model, including providing input into the transition of selected activities to Line 1 teams
Provide day-to-day leadership, coaching and development support to one direct report

Requirements

8+ years of experience in audit, controls assurance, operational risk or second line risk roles within a listed, regulated or high-growth financial services environment
Proven experience leading complex assurance programs or enterprise-wide controls initiatives from strategy through to delivery
Strong knowledge of internal controls frameworks including COSO, SOX 404 equivalent frameworks and corporate governance principles
Exceptional stakeholder management skills, with the ability to influence and build credibility with senior leaders across the business
Experience presenting control insights, assurance outcomes and recommendations to executive and senior management audiences
Strong project management and execution capabilities, with a track record of delivering outcomes in complex environments
Experience working with governance, risk and compliance platforms such as Protecht or ServiceNow
Demonstrated ability to operate independently, exercise sound judgement and drive initiatives forward with minimal direction
A mindset that embraces AI and new tools to adapt, learn and grow
An aptitude for identifying and managing risks
Customer First, Own It, Stronger Together and Change the Game values alignment

Skills

Controls assurance
Audit
Risk management
Internal controls frameworks
COSO
SOX 404
Corporate governance
Stakeholder management
Project management
AI and new tools adoption

Location

Sydney

Work Type

Hybrid

Experience Level

8+ years

Education Level

CA, CPA or equivalent professional qualification is highly regarded

Benefits

25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our Wellbeing platform Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year
Fee-free Zip products, and discounts with Zip merchant partners (AU)
Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne)
Access the Flare Benefits Hub & Novated Leasing: Save on groceries, fuel, tech, fashion, dining and more, with exclusive health perks, wellbeing guidance and potential tax savings on car ownership.

About the Company

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products.
Operating in two core markets, Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values, Customer First, Own It, Stronger Together and Change the Game, guide us in everything we do.

Equal Opportunity

Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.