About the Role
As Vapi scales rapidly toward its next phase of growth, the Revenue Operations team is building a world-class revenue engine. This role empowers Go-To-Market (GTM) teams to deliver exceptional value to customers in a high-velocity, technical AI environment.
Responsibilities
- Drive operational improvements to pricing, including discount thresholds, approvals, and order form generation.
- Build and maintain systems and automations powering the revenue motion, spanning Salesforce architecture, workflow automation, data enrichment pipelines, and integrations.
- Design and operationalize the end-to-end revenue process from lead routing and pipeline management to forecasting cadences and handoff protocols.
- Equip AEs, SDRs, and the broader GTM team with frameworks, playbooks, and training for high-level execution.
- Build reporting infrastructure and dashboards for clear visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts.
Requirements
- 5+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company.
- Background or strong interest in developer tools, API platforms, or AI infrastructure.
- Exceptional communicator who can translate complex technical concepts into simple, persuasive narratives.
- Builder mindset: Thrive in 'zero-to-one' environments and enjoy creating durable processes from scratch.
Experience Level
- 5+ years
Benefits
- Competitive salary
- Excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Quarterly off-sites
- Flexible time off
- Catered meals
- Transportation
- Gym
- $10k annual L&D budget
About the Company
- Voice AI that resolves, not transfers.
- The platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.
- Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life.
- Trusted by 1 million developers building the future of voice agents.
- Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised.
- Build something worthy of love.
- Commit and follow through.
- Value urgency and momentum.
- Seek raw input.
- Operate as one team.
- Be direct and kind.
- Generational impact: Build the human interface for every business.
- Ownership culture: 70% of the company are previous founders.
- Kind team: The founders, Jordan and Nikhil, are Canadians.
