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About the Role

We are seeking a Core Operations Assistant Manager for our Asia Pacific Global Delivery Fund Order Services unit in Sydney. This role involves managing end-to-end processing for security price updates, transactions, corporate actions, and client reporting.

Responsibilities

• Manage day-to-day operations and delivery for assigned clients, focusing on operational risks and KPI performance.
• Ensure all activities comply with internal standards and conduct reviews as needed.
• Manage incoming queries in a timely and accurate manner.
• Collaborate with internal teams, shared services, outsource partners, and external clients to resolve issues and ensure client satisfaction.
• Develop, engage, and retain staff through development plans and cross-training.
• Provide specific SME training as required.
• Review and optimize processes with the team and managers to achieve operational efficiency.
• Participate in projects and contribute to process improvements.
• Escalate potential issues to supervisors or management promptly.

Requirements

• Bachelor's degree or equivalent job experience.
• 5+ years of custody experience and/or fund accounting/Transfer Agency experience.
• Knowledge of custody-specific trade and cash lifecycle processes, including processing and settlement activities, is preferable.

Skills

• Working knowledge of financial products and financial markets.
• Strong computer competence (Microsoft applications: Excel, Word, etc.).
• Interpersonal and oral communication skills.
• Ability to work under pressure in a deadlines-driven environment.
• Good sense of risk awareness.
• Strong problem-solving skills.
• Professional email writing skills.
• Fluent spoken English and professional communication skills for multi-team interaction.

Location

• Sydney

Work Type

• Full-time

Experience Level

• Assistant Manager

Education Level

• Bachelor's degree or equivalent

Salary/Compensations

• 80k-90k AUD Annual (Exclude Super)

Benefits

• Inclusive development opportunities
• Flexible work-life support
• Paid volunteer days
• Vibrant employee networks

About the Company

• Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
• We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
• We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
• As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
• Join us in shaping the future.
• Discover more information on jobs at StateStreet.com/careers
• Read our CEO Statement

Equal Opportunity

• As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.