About the Role
Drives technical leadership and innovation, serving as a trusted advisor for complex, cross-functional initiatives. Leads the design, planning, and delivery of tailored solutions leveraging expertise in Cisco and third-party technologies, AI, and automation. Partners with senior leaders to guide strategic engagements, shape technical adoption, and ensure solutions deliver measurable business value.
Responsibilities
- Lead the end-to-end technical delivery of Cisco Service Provider solutions, owning solution design, implementation, and customer acceptance across complex SP network programs.
- Act as the senior technical authority during delivery, translating high-level designs (HLDs) into low-level designs (LLDs), MOPs, and validated implementation plans.
- Bridge architecture intent and hands-on execution, guiding network consulting and automation engineers through deployment and migration.
- Serve as a technical authority in multiple technology domains, driving strategic customer engagements and leading global, highly complex initiatives with regional and industry influence.
- Lead strategic engagements with executives, guiding transformative business decisions and shaping the customer’s technical adoption journey in alignment with long-term business goals.
- Cultivate and expand high-level customer relationships and partnerships, influencing customer outcomes, bringing in new customers, and strengthening key relationships.
- Oversee the design and delivery of global, scalable solutions to meet evolving customer needs, anticipate innovation, and guide complex transformations and strategic roadmaps.
- Champion documentation excellence by setting organizational standards for content quality, visual design, and stakeholder alignment.
- Lead research and integration of advanced AI and automation technologies to enhance project efficiency and delivery outcomes, ensuring AI-informed work is accurate, ethical, and impactful.
- Lead strategic technical discussions across stakeholders, share Cisco’s product roadmap by integrating customer feedback and market insights, and develop differentiated solutions that drive long-term business value.
- Own technical delivery quality across the project lifecycle: design validation, lab/PoC, staging, migration, cutover, and operational handover.
- Produce and review delivery artifacts — HLD/LLD, MOPs, NIPs, test plans, and acceptance criteria.
- Lead network migrations and cutovers with rollback planning, risk assessment, and minimal-impact change execution.
- Mentor and technically guide network consulting and automation engineers during delivery.
- Serve as the escalation point for complex technical issues during deployment and stabilization.
Requirements
- 15+ years in SP network delivery/consulting, with significant time in a senior design or architect capacity.
- CCIE (Service Provider or Enterprise Infrastructure) strongly preferred; CCNP SP minimum.
- Proven track record delivering large-scale SP transformation, migration, or greenfield build programs.
- Strong customer-facing communication and the ability to present technical solutions to engineering and leadership audiences.
Skills
- MPLS, including LDP, RSVP-TE, MPLS-TE, L2VPN/L3VPN (VPNv4/VPNv6, EVPN), and traffic engineering at SP scale.
- SRv6 design and deployment experience — uSID, SRv6 TE policies, flex-algo, and migration strategies from MPLS/SR-MPLS to SRv6.
- Segment Routing (SR-MPLS) fundamentals: SR-TE, On-Demand Next-Hop (ODN), and SR policy automation.
- IGP/BGP design at scale (IS-IS, OSPF, BGP including route reflection, BGP-LU, and BGP-LS for controller integration).
- Cisco Crosswork Network Controller (CNC) — provisioning, SR-PCE integration, optimization engine, and intent-based service orchestration.
- Cisco Provider Connectivity Assurance (PCA) for active/passive service assurance, SLA monitoring, and network performance validation.
- Model-driven programmability: NETCONF/YANG, gNMI/telemetry, and closed-loop assurance workflows.
- Ability to integrate controllers and assurance platforms into customer OSS/BSS and broader automation pipelines.
- Cisco SP platforms: NCS 540/5500/5700, ASR 9000, and 8000 Series (IOS XR).
- Zero Touch Provisioning (ZTP) and large-scale device migration/onboarding.
- Data Center fabrics: Cisco ACI and/or NX-OS (Nexus 9000), VXLAN/EVPN, and spine-leaf design (Optional).
- DC-to-WAN interconnect, DCI, and the convergence of SP transport with data center networking (Optional).
- AI and automation technologies
Experience Level
- 15+ years
About the Company
- At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
- We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
- These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
- Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
- Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.
- We work as a team, collaborating with empathy to make really big things happen on a global scale.
- Because our solutions are everywhere, our impact is everywhere.
- We are Cisco, and our power starts with you.
