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About the Role

As the Housekeeping Supervisor, you will be responsible for ensuring a high standard of service and cleanliness is maintained at all times. This role is crucial in maintaining the guest experience and upholding the company's reputation for exceptional travel experiences.

Responsibilities

• Clean hotel rooms to include sleeping quarters, kitchens, bathrooms and living rooms while maintaining housekeeping detail standards
• Delegate workload to ensure rooms are refreshed in a timely manner
• Control stock and report discrepancies to the Executive Housekeeper
• Quality check rooms and liaise with Front Office to release for occupancy
• Plan and implement weekly rosters in consultation with Housekeeping Manager
• Observe precautions required to protect resort guests and guest property
• Respond appropriately to guest enquiries and concerns to ensure total guest satisfaction
• Handle guest issues to resolution in effort to improve the guest experience
• Escalate any outstanding guest inquiry or concern to management

Requirements

• Previous experience within a similar hotel position
• A sound understanding of Workplace Health and Safety, including safe chemical handling
• An ability to work well independently and in a team environment
• Have the ability to recognize and solve problems in the workplace

Skills

• Strong communication skills

Location

• Australia

Work Type

• Full-time

Experience Level

• Supervisor

Benefits

• Professional development funding
• Discounted hotel stays across Australia, Fiji, New Zealand
• Subsidised private health cover

About the Company

• Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
• Our dedicated associates help the company achieve its mission to put the world on vacation.
• Innovation and growth keep our work interesting and fun.
• Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
• Hospitality is at the heart of all we do at Travel + Leisure Co.
• Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
• We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience.
• Join our global team and build a career where memories start with you.
• Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs.
• We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.
• We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.

Equal Opportunity

• We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
• If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.