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About the Role

Leads a multidisciplinary team responsible for safe, reliable, and efficient datacenter operations. Determines resources, processes, and priorities to meet organizational goals. Provides direction within established policies while recommending improvements to enhance performance across multiple functions. Plays a key role in financial execution, workforce planning, and translating strategic objectives into operational results.

Responsibilities

Leads supervisors and technical staff, ensuring consistent standards and a strong safety culture
Oversees staffing, performance management, coaching, and development
Supports testing, project execution, and incident response activities
Plans and allocates resources for data center projects, maintenance, and capacity needs
Contributes to budget planning and cost management
Converts functional plans into operational processes and ensures consistent execution
Manages contractor performance to meet KPIs, SLAs, and safety expectations
Ensures work quality, compliance, and timely completion
Ensures proper testing procedures and complete documentation
Leads operational handover of new builds and infrastructure
Authors Maintenance Operation Protocol (MOP) scripts
Directs on‑site response during incidents and coordinates communication
Supports root cause analysis and long‑term corrective actions

Requirements

8+ years of relevant experience in data center operations, critical infrastructure, or related fields
Bachelor’s degree or equivalent professional experience

Skills

Strong knowledge of mechanical, electrical, and critical infrastructure systems
Experience leading multi‑layered teams and developing talent
Proven ability in project management, vendor oversight, and capacity planning
Strong analytical, communication, and problem-solving skills
Familiarity with operational standards and continuous improvement practices

Location

New York City

Work Type

Full-time

Experience Level

8+ years

Education Level

Bachelor’s degree or equivalent professional experience

Salary/Compensations

130,000 - 194,000 USD / Annual

Benefits

Employee Assistance Program
Insurance: health, life, disability and voluntary plans
Retirement plan contributions
Paid Time Off (PTO) and Paid Holidays

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.