Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Waymo is an autonomous driving technology company focused on building the Waymo Driver to improve mobility and safety. This hybrid role involves managing rider experience, fleet operations, and stakeholder collaboration in complex urban environments.

Responsibilities

• Monitor, mitigate, and respond to service quality issues.
• Optimize demand matching to position Waymo as a seamless first/last-mile transit partner.
• Oversee fleet staging using internal systems and forecasting tools to meet rider demand and minimize wait times.
• Manage the end-to-end Pickup and Drop-off experience.
• Analyze performance data to eliminate friction points at complex curbsides and ensure compliance with local regulations.
• Lead operational planning for high-profile UK events, creating specialized staging and pickup-drop-off strategies.
• Partner with internal teams to translate the physical reality of London's boroughs into technical product capabilities.
• Partner with Marketing and Public Affairs to build trusted relationships with TfL, local emergency services, and community groups.

Requirements

• Bachelor’s degree plus 5+ years of experience in operations management, urban planning, consulting, or logistics, with a focus on demand-side optimization or fleet management.
• Proven track record of managing operations across highly regulated, high-density urban environments or European metropolitan markets.
• Exceptional ability to negotiate, consult, and build consensus with rigid regulatory frameworks, municipal bodies, or local council stakeholders.
• Strong ability to leverage data visualization tools (Tableau, Looker) and data signals to drive localized operational outcomes.
• Exceptional verbal and written communication skills, with the clarity required to bridge technical engineering capabilities with public-sector requirements.
• A steadfast commitment to safety-centric fleet orchestration that prioritizes the unique safety profiles of London pedestrians, cyclists, and iconic black cabs.

Skills

• Demand-side optimization
• Fleet management
• Data visualization tools (Tableau, Looker)
• SQL
• Spatial data analysis

Location

• UK

Work Type

• Hybrid
• Full-time

Experience Level

• 5+ years of experience

Education Level

• Bachelor’s degree

Salary/Compensations

• £92,000—£96,500 GBP

Benefits

• Discretionary annual bonus program
• Equity incentive plan
• Generous Company benefits program

About the Company

• Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver.
• Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes.
• The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases.
• The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.