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About the Role

As a Talent Acquisition Partner at Parloa, you will play a key role in supporting ambitious growth plans, driving hiring with speed, focus, and consistency. This role is for someone who enjoys execution, thrives in fast-moving environments, and takes ownership of delivering strong hiring outcomes, helping to scale the team building the future of AI-driven customer experience.

Responsibilities

• Own full-cycle recruiting across GTM and Product roles, focusing on building high-talent-density teams at scale.
• Partner closely with hiring managers to move searches forward quickly, aligning on priorities, profiles, and decision making.
• Build and maintain high-quality, high-volume pipelines through proactive sourcing, market mapping, and targeted outreach.
• Deliver against key recruiting metrics, including retention, time-to-fill, pipeline conversion, and offer acceptance rate.
• Operate with urgency, balancing speed and quality to consistently land strong hires in competitive markets.
• Create a smooth, engaging candidate experience from first touch through close.
• Apply structured and inclusive hiring practices to support consistent decision-making.
• Contribute to evolving recruiting workflows, tools, and processes to support scale and improve efficiency over time.

Requirements

• 3–5 years of full-cycle recruiting experience in a startup or high-growth (scale-up) environment.
• Proven track record of hitting hiring goals and delivering against key recruiting metrics.
• Strong data literacy, with the ability to use insights to guide decisions and improve funnel performance.
• Hands-on experience with recruiting tools like Greenhouse and Ashby.
• Demonstrated experience sourcing candidates in competitive markets.
• Strong organization and ability to manage multiple roles in parallel.
• Clear communication skills and a collaborative, team-first mindset.
• A bias toward action; move fast, stay focused, and get things done.
• Based in New York and able to work from the office 2–3 days per week.

Location

• New York

Work Type

• Hybrid

Experience Level

• 3-5 years

Salary/Compensations

• $114,000—$131,000 USD

About the Company

• Parloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them.
• Parloa is shaping the foundation of a new era in customer experience, where customer support is no longer transactions, but meaningful exchanges.
• Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers.
• Companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploy Parloa at scale.
• We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes.
• We are scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.
• Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital.
• Parloa is committed to upholding the highest data protection standards for our clients' and employees' data.
• All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.
• Parloa is an e-verify employer in the USA.

Equal Opportunity

• We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.