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About the Role

Lightspeed is seeking a Revenue Operations Manager to own forecasting operations, performance cadence, and activity reporting management. This role is crucial for GTM visibility, building and maintaining the forecasting process, pacing standards, and performance reporting relied upon by GTM leaders weekly. It requires analytical precision and operational discipline to own the forecasting methodology, infrastructure, and stakeholder context.

Responsibilities

Own the weekly forecasting cadence, including methodology, pacing standards, and reporting pack for GTM leadership.
Build and maintain forecast and pacing views using Clari and Salesforce.
Track rep-level activity as a performance driver by maintaining activity tracking infrastructure.
Maintain forecasting infrastructure, execute pacing logic, perform QA, and flag data integrity issues.
Support monthly business reviews with performance views and analysis for key GTM metrics.
Partner with Data and IS to maintain and improve forecasting infrastructure and tooling.
Contribute to organizational objectives as part of the wider team.

Requirements

5+ years of experience in Revenue Operations, Sales Operations, or a GTM analytics function.
Proven ownership of a forecasting process in a B2B SaaS environment.
Deep experience with Clari and Salesforce for forecasting, pipeline management, and performance reporting.
Familiarity with Gong or equivalent conversation intelligence tools.
Strong analytical skills with hands-on experience in BigQuery and Looker.
Track record of delivering accurate, timely, and stakeholder-ready reporting.
Bachelor's degree in Finance, Business Analytics, Operations, or a related field.
Experience with Pigment or similar planning tools is a plus.
Fluency in English as a working language is required.

Skills

Clari
Salesforce
Gong
BigQuery
Looker
Pigment

Location

Ontario
BC

Work Type

Flexible work environment
Remote work policies

Experience Level

5+ years of experience

Education Level

Bachelor's degree in Finance, Business Analytics, Operations, or a related field

Salary/Compensations

$85,000 TO $92,000 CAD

Benefits

Flexible paid time off
Remote work policies
Equity options
Contributions to pension plan
Training opportunities
Health and wellness credit
Time off to volunteer
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program
Enhanced parental leave
Medical, dental, wellness, life and disability insurance
RRSP plan and match
Paid parental leave top-up

About the Company

Lightspeed is building communities through commerce.
Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
The company's cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed invests in continuous learning opportunities, global mobility and benefits.
The company fosters a driven, diverse and inclusive team that's passionate about empowering its communities.

Equal Opportunity

Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
Lightspeed welcomes and encourages applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process.