Customer Service Coordinator - Distribution Operations at McKesson | Montgomery, NY, United States | Rezi

Customer Service Coordinator - Distribution Operations at McKesson

Customer Service Coordinator - Distribution Operations

McKesson · Montgomery, NY, United States

2 months ago

Customer Service Coordinator - Distribution Operations

McKesson · Montgomery, NY, United States

2 months ago
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About the Role

The Distribution Operations Coordinator supports distribution center activities related to clinical trial operations. This role is responsible for coordinating inventory movements, executing shipments, and resolving customer issues to ensure the accurate and timely delivery of critical healthcare products. You will work closely with warehouse teams, transportation partners, and internal stakeholders to maintain operational efficiency, accuracy, and compliance.

Responsibilities

  • Coordinate clinical trial requests, including lot/expiration verification and product quarantine activities using Salesforce
  • Monitor inbound inventory and manage outbound shipment execution, including carrier coordination
  • Process and release orders to ensure timely and compliant fulfillment
  • Research and resolve customer inquiries, including shortages, returns, and credit requests
  • Partner with transportation and customer service teams to address shipment issues
  • Maintain accurate documentation to support reporting, compliance, and audit requirements

Requirements

  • High school diploma or equivalent
  • Strong organizational, problem-solving, and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience in supply chain, distribution, or warehouse operations
  • Familiarity with Salesforce, SAP, and Microsoft Office

Skills

  • Salesforce
  • SAP
  • Microsoft Office
  • Organizational skills
  • Problem-solving skills
  • Communication skills

Location

  • On-site

Work Type

  • Full-time

Experience Level

  • Minimum: High school diploma or equivalent
  • Preferred: Experience in supply chain, distribution, or warehouse operations

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $20.78 - $34.63

Benefits

  • Competitive compensation package
  • Annual bonus or long-term incentive opportunities

About the Company

  • McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
  • We are known for delivering insights, products, and services that make quality care more accessible and affordable.
  • Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
  • What you do at McKesson matters.
  • We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.
  • Together, we thrive as we shape the future of health for patients, our communities, and our people.
  • If you want to be part of tomorrow’s health today, we want to hear from you.

Equal Opportunity

  • McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category.
  • McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities.