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About the Role
Step into a leadership role with a legendary American brand! Brooks Brothers is seeking a dynamic, relationship-driven Store Manager to lead our exclusive shop-in-shop location. In this unique retail setting, you will be the ultimate brand ambassador, tasked with developing a loyal clientele, providing exceptional customer service, and delivering on our iconic 1818 promise every single day. We are looking for a leader who is passionate about building a team of top performers and empowering them to be their absolute best. You will oversee all aspects of this shop-in-shop boutique, from hiring and training the finest associates to represent the brand, to driving company sales and profitability goals. By creating a positive, high-energy environment, you will ensure that your managers, associates, and customers are fully engaged. If you love being part of a winning team, have a talent for cultivating lasting customer relationships, and bring a contagious energy to work, we want you to lead this exceptional Brooks Brothers experience. The Store Manager reports directly to the District Sales Manager.
Responsibilities
- Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
- Engage with customers to build relationships and brand loyalty by using company tools.
- Motivate and engage your teams by identifying their strengths.
- Provide and receive feedback in order to improve performance and develop team members.
- Communicate clear expectations and hold the team and yourself accountable to achieving results.
- Ensure store standards for merchandising and operations are met consistently.
- Establish trust with the team in the face of opposing beliefs, values or perspectives.
- Remain composed in the face of challenges and unforeseen circumstances.
- Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
- Schedule employees to their strengths to maximize productivity.
- Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Requirements
- 2+ years as a Store Manager in similar volume, apparel business (preferred).
- Proven track record of exceeding sales and statistical expectations.
- Flexible availability to meet the needs of the business (including evenings and weekends).
- May require occasional travel to other store locations (if needed) and attend district meetings.
Skills
- Relationship-driven
- Brand ambassador
- Customer service
- Team building
- Sales management
- Profitability management
- Team leadership
- Talent development
- Clientele development
- Customer relationship cultivation
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2+ years as a Store Manager
Salary/Compensations
- USD $67,200.00 - USD $84,000.00 /Yr.
About the Company
- Brooks Brothers is a legendary American brand.