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About the Role

Long View is seeking an ambitious and results-focused Account Executive for our Toronto office who has experience selling Hybrid IT solutions. You will collaborate with cross-functional teams to provide Cloud and Modern Workplace solutions leveraging O365, and infrastructure technology domain knowledge including hardware and software stack with the relevant attached services.

Responsibilities

• Develop and maintain strong, trusting relationships with key client stakeholders, ensuring their satisfaction and fostering long-term partnerships.
• Collaborate with technical teams to ensure timely and successful delivery of IT projects, meeting client expectations and deadlines.
• Advise clients on best practices for optimizing their IT infrastructure, including cloud solutions, data management, network design, security, and IT systems integration.
• Identify opportunities to expand service offerings within existing accounts, cross-sell and upsell additional services, and support the growth of the company's client base.
• Monitor project budgets, timelines, and scope changes, ensuring projects are delivered on-time, within scope, and within budget.
• Ensure clear, consistent communication with clients throughout the project lifecycle, providing regular updates, and addressing any concerns or issues promptly.
• Provide detailed reporting on project progress, account status, and performance metrics, both internally and to clients.
• Work closely with sales, marketing, and technical teams to ensure alignment between client needs and the company's offerings.
• Develop account plans to align client goals with company offerings.
• Stay informed about industry trends, emerging technologies, and competitors to provide strategic advice to clients.
• Monitor Key Performance Indicators (KPIs) to measure success and identify areas for improvement.

Requirements

• 10+ years of experience in account management, or client services in the IT consulting or professional services sector.
• Proven experience in managing client accounts in managed and professional services, cloud services, Microsoft and Cisco stack and/or technology consulting.
• Experience with solution-based selling’ and proven success in areas like IT Security, Azure Services, Copilot AI, Data & Dynamics 365, Managed IT Services.
• Excellent communication and negotiation skills
• Experience using Microsoft Dynamics CRM required
• Strong understanding of IT infrastructure concepts, including cloud computing, networks, security, storage solutions, and enterprise systems.
• Familiarity with ITIL, ITSM, project management methodologies (e.g., Agile), and enterprise technology solutions.
• Effective presentation skills, strong problem-solving abilities with the capacity to understand client needs and develop tailored solutions.
• Ability to travel as needed to meet clients (Ontario and Eastern Canada).
• Proficiency in CRM software (e.g., Salesforce, MS Dynamics) and Microsoft Office Suite.
• Previous experience in the IT consulting industry or a related field is highly desirable.

Skills

• Hybrid IT solutions
• Cloud solutions
• Modern Workplace solutions
• O365
• Infrastructure technology
• Hardware and software stack
• Client Relationship Management
• Project Oversight
• Consulting and Strategy
• Account Growth
• Budget and Scope Management
• Client Communication
• Reporting
• Collaboration
• Strategic Planning
• IT Security
• Azure Services
• Copilot AI
• Data & Dynamics 365
• Managed IT Services
• Microsoft Dynamics CRM
• IT infrastructure concepts
• Cloud computing
• Networks
• Security
• Storage solutions
• Enterprise systems
• ITIL
• ITSM
• Agile
• Enterprise technology solutions
• Presentation skills
• Problem-solving
• Salesforce
• Microsoft Office Suite

Location

• Toronto

Work Type

• Full-time

Experience Level

• 10+ years

Salary/Compensations

• $92,520 - $120,000 a year
• Expected Salary Range plus variable earnings

Benefits

• Great people and culture
• Recognition programs
• Fun is one of our core values
• Interesting work – Be part of exciting projects while accessing all the latest technologies
• Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness

About the Company

• Long View. A career that helps you get more out of life.
• We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest.
• At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging.
• As a member of the Long View team, you’ll see how our company’s core pillars — Integrity, Competence, Value, and Fun — resonate through the workplace.
• And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!
• Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people.
• Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment.
• We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Equal Opportunity

• Long View is an equal opportunity employer.
• If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know