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About the Role

As the first impression of our company, you will create unforgettable experiences for internal and external visitors. You are the face at reception and ensure everyone feels welcome.

Responsibilities

• Greet and receive visitors, customers, and employees in a professional and friendly manner.
• Manage access control, including visitor registration, issuing visitor badges, and coordinating with security teams.
• Process incoming calls, emails, and inquiries, forwarding them promptly to the appropriate departments.
• Provide precise information and directions regarding the office, facilities, and services.
• Receive, acknowledge, and distribute mail and packages, and manage outgoing courier shipments.
• Ensure a clean, organized, and presentable reception and lobby area.
• Organize meetings and events, including room reservations and basic catering preparations.
• Assist with administrative tasks such as appointment scheduling, data entry, and filing.
• Monitor and report security or maintenance concerns to the appropriate teams.
• Build positive relationships with visitors, customers, and employees through excellent service.
• Coordinate with vendors, building management, and facility management personnel as needed.
• Uphold company values and represent the brand with a positive and professional attitude.
• Support all ad-hoc requirements or requests related to functions and events.

Requirements

• Minimum of 2 years of experience as a receptionist, in guest services, or in a customer-facing role.
• Excellent verbal and written communication skills in German and English.
• Strong interpersonal skills with a calm, confident, and professional demeanor.
• Proficient in the Microsoft Office Suite (Word, Excel, Outlook) and familiar with office equipment.
• Ability to multitask, prioritize, and organize in a dynamic environment.
• Attention to detail and a proactive problem-solving attitude.
• Basic understanding of workplace security procedures and access controls.

Skills

• Customer Service
• Communication
• Microsoft Office Suite
• Multitasking
• Problem-Solving
• Organization

Location

• On-site – Berlin, DEU

Work Type

• Full-time

Experience Level

• 2+ years

Benefits

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Friendly, team-oriented, and inclusive workplace culture
• Chance to contribute to a high-quality workplace experience daily

About the Company

• JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• JLL is a leading global provider of real estate and investment management services.
• For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.
• A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.
• Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.
• JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

Equal Opportunity

• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
• We value what makes you unique, and we're committed to giving you the opportunity, knowledge and tools to own your success.
• We help our people thrive, grow meaningful careers and find a place where they belong.
• Together, we strive to be exceptional and shape a better world.