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About the Role

As the Senior Communications Specialist, Employee Communications, you will play a key role in delivering engaging, high-quality internal communications that keep employees informed, connected, and aligned with Central 1’s strategy and culture. This role is highly collaborative and hands-on—ideal for a communications professional who thrives in a fast-paced, virtual-first environment and is passionate about creating meaningful employee experiences through thoughtful, well-executed communications.

Responsibilities

Develop, manage, and execute a comprehensive internal communications editorial calendar aligned to business priorities, employee needs, and key initiatives.
Create clear, engaging, and employee-focused content across channels, including intranet, newsletters, leadership communications, and campaign materials.
Translate complex business initiatives into accessible and relevant messaging for employees.
Ensure a consistent voice, tone, and quality across all internal communications.
Manage and maintain internal communications channels (e.g., intranet, newsletters, digital platforms), ensuring content is current, accessible, and engaging.
Monitor channel performance and identify opportunities to improve reach, usability, and effectiveness.
Recommend and implement enhancements to tools, formats, and approaches to better serve a virtual and distributed workforce.
Support the execution of employee engagement activities such as town halls, campaigns, and key moments.
Partner with internal stakeholders to develop and execute communications plans for projects and initiatives that impact employees.
Provide practical, solutions-oriented communications counsel to project teams and business partners.
Ensure communications are timely, coordinated, and aligned with broader organizational messaging.
Support change and transformation initiatives by delivering clear, employee-centric communication approaches.
Contribute to communications that help employees feel informed, connected, and proud to work at Central 1.
Support the amplification of employee-focused initiatives, culture programs, and engagement activities.
Collaborate with People & Culture, Marketing, and other teams to ensure a consistent and compelling employee experience.

Requirements

Post-secondary education in Communications, Journalism, or a related field, or equivalent experience.
5–8+ years of experience in internal or corporate communications.
Proven experience developing and executing communications plans and editorial calendars.
Demonstrated ability to manage and optimize internal communications channels in a digital, virtual-first environment.
Strong writing and storytelling skills, with the ability to adapt tone and style for different audiences and channels.
Experience supporting employee-focused initiatives, change communications, or organizational transformation efforts.
Strong project management and organizational skills, with the ability to manage multiple priorities and deadlines.
Excellent stakeholder collaboration skills and a proactive, service-oriented mindset.
High attention to detail, sound judgment, and the ability to handle sensitive information with discretion.
Alignment with Central 1’s values and a passion for creating positive employee experiences.

Skills

Internal communications
Corporate communications
Communications planning
Editorial calendar management
Content creation
Intranet management
Newsletter creation
Leadership communications
Campaign development
Channel management
Employee engagement
Change communications
Organizational transformation
Project management
Stakeholder collaboration
Writing
Storytelling

Location

Hybrid

Work Type

Hybrid
Virtual-first

Experience Level

Senior
5-8+ years

Education Level

Post-secondary education in Communications, Journalism, or a related field, or equivalent experience
Professional communications accreditation or certification (i.e. CMP, SCMP, APR) preferred

Salary/Compensations

$90,000-$105,000

Benefits

Work-life flexibility
Hybrid work environment
Variable annual incentive plan
Generous annual vacation allotment
Top-notch flexible benefits plan including family building and gender affirmation
Retirement Plan, matched contributions at 6%
Access to a learning platform and educational assistance support
Access to a virtual wellness platform
Career development opportunities
Wellness Flex Fund to support personal interest and activities
Day off to volunteer in your community and other paid time off options
Corporate discounts

About the Company

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians.
Central 1 provides critical services at scale to enable a thriving credit union system.
We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada.
For more information, visit www.central1.com.
Our total rewards package goes beyond what goes into your credit union account.
For eligible employees, we offer a comprehensive compensation structure consisting of a competitive base salary and individual and company-wide annual incentive, matched contributions for your retirement plan and a top-notch benefits plan.
Beyond the numbers, we think about you as a person, offering work-life flexibility, career development opportunities and a day off to volunteer in your community.

Equal Opportunity

Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful.
We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including, but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.
Central 1 is committed to building a diverse and inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful.
We are welcoming of all applicants and we will provide an accessible candidate experience