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About the Role

Smile Doctors is seeking a Treatment Coordinator responsible for educating new patients regarding available treatment options, working out financial arrangements, and cultivating strong relationships.

Responsibilities

• Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
• Understand the practice's policy on working with financials to educate patients on their payment options
• Work pending reports and follow up with potential patients to schedule treatment
• Preparation for patient exams
• Follow up with patients to set up consultations or begin treatment and keep schedules full
• Coordinate patients referred to specialists for care prior to treatment as necessary
• Assist in Local Store Marketing and community events

Requirements

• High School diploma or equivalent required; College education preferred
• Minimum one (1) year experience in sales or other service industry required
• Bilingual in Spanish is required
• Ability build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Excellent sales skills
• Ability to talk to a person, not at a person

Skills

• Outgoing
• Approachable
• Empathetic
• Proactive
• Adaptable
• Excellent written and verbal skills

Experience Level

• Minimum one (1) year experience in sales or other service industry required

Education Level

• High School diploma or equivalent required
• College education preferred

Salary/Compensations

• Competitive salary plus Bonus Opportunity

Benefits

• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

About the Company

• The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients.
• Smile Doctors offers every Team Member the opportunity to be a part of something bigger.
• We focus on the importance of the individual and recognize that each person on our Team has something great to offer.
• We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.
• As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart.
• We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
• As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.
• This is the perfect opportunity to grow with an expanding organization!

Equal Opportunity

• Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization.
• We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.