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About the Role
Coos County Family Health Services (CCFHS), an FQHC, seeks a detail-oriented Chart Pre-Loader to support clinical workflows and patient care coordination by pre-loading critical clinical information into patient charts in AthenaOne prior to appointments.
Responsibilities
- Review daily provider schedules and make necessary adjustments to patient charts in AthenaOne prior to appointments, ensuring patient information is accurately reconciled and migrated from the previous EMR system.
- Conduct pre-visit outreach to patients scheduled for Medicare Annual Wellness Visits to gather required health information, complete screening questionnaires, and ensure documentation meets Medicare requirements.
- Identify missing or incomplete documentation and coordinate with appropriate departments to obtain needed information.
- Verify preventive care gaps, health maintenance items, and documentation readiness prior to appointments.
- Maintain confidentiality and comply with HIPAA regulations at all times.
- Follow organizational workflows, policies, and FQHC documentation standards.
- Maintain accurate electronic records and data entry.
- Collaborate with providers, nursing staff, front office staff, and medical records personnel, as needed.
- Participate in staff meetings and training as required.
- Perform other administrative or clinical support duties, as appropriate and assigned.
Requirements
- High school diploma or equivalent required.
- Minimum of 1 year of experience using AthenaOne required.
- Experience working in a medical office, healthcare setting, FQHC, or health information environment preferred.
- Strong computer skills and ability to navigate electronic medical records efficiently.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage multiple priorities.
- Strong written and verbal communication skills.
- Knowledge of HIPAA and patient confidentiality standards.
- Experience with preventive care workflows, patient outreach, and wellness screening processes preferred.
- Medical terminology knowledge preferred.
- Remote employees must maintain a secure and HIPAA-compliant workspace and reliable internet connection.
- Prolonged periods of sitting and computer use.
- Ability to communicate effectively via phone, video, and electronic communication platforms.
Skills
- AthenaOne
- HIPAA
- Patient confidentiality
- Computer skills
- Electronic medical records navigation
- Organizational skills
- Attention to detail
- Independent work
- Time management
- Written communication
- Verbal communication
- Preventive care workflows
- Patient outreach
- Wellness screening processes
- Medical terminology
Location
- Remote (United States)
- Hybrid
- In-person
Work Type
- Remote
- Hybrid
- In-person
- Full-time
Experience Level
- 1 year of experience using AthenaOne
Education Level
- High school diploma or equivalent
Benefits
- Competitive benefits package
About the Company
- Coos County Family Health Services (CCFHS) is a Federally Qualified Health Center (FQHC).