Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Cleveland Clinic London is seeking a Billing Officer to join their Revenue Cycle Management Team. This role supports a culture of continuous improvement within the billing function and requires a positive, flexible team player with previous billing experience in a UK private hospital environment.

Responsibilities

• Provide and maintain an efficient billing service in line with billing agreements and department targets.
• Perform billing reviews, claim submission, and deal with account queries.
• Review unbilled accounts and produce/submit invoices for hospital charges and consultant fees.
• Investigate and resolve account queries with embassies, patients, private medical insurance companies, and other third-party payers.
• Handle account adjustments and refunds.
• Perform other duties as assigned.

Requirements

• Minimum GCSE/High School Diploma or equivalent.
• Previous billing experience within a UK private hospital environment.
• Computer proficiency in Microsoft Office Excel and Word.
• Proven knowledge and awareness of current legal confidentiality legislation.
• Experience with UK private hospital billing systems and Healthcode is preferred.

Skills

• Billing
• Claim submission
• Account query resolution
• Account adjustments
• Refunds
• Microsoft Office (Excel, Word)
• UK private hospital billing systems
• Healthcode

Location

• 40 Grosvenor Place
• Hybrid

Work Type

• Full Time
• Permanent
• Hybrid

Experience Level

• Competitive, depending on experience

Education Level

• Minimum GCSE/High School Diploma or equivalent

Salary/Compensations

• Competitive, depending on experience

Benefits

• 25 days annual leave plus Bank Holidays
• Double-matched salary exchange pension
• Private Medical & Dental Insurance
• Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• Workplace Nursery Scheme
• Wellbeing Hub with mental health, coaching and EAP support
• Earned Wage Access
• Access to discounts on food, retail, and more

About the Company

• Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment.
• Caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians.
• Cleveland Clinic is one of the leading providers of specialised medical care in the world.
• We focus on clinical excellence, safety and patient outcomes, all supported by research, medical education, technology and teamwork.
• Our mission — caring for life, researching for health, educating those who serve — has driven us to seek continual innovation and improvement over our 100-year history.
• At the heart of Cleveland Clinic London is our “Patients First” philosophy, which creates an environment that delivers world-class clinical care customised for you.
• Our best practices include tools, techniques and methods that are measurable, replicable and evidence-based, all designed to enhance the patient experience.
• Our multidisciplinary approach brings different clinical perspectives to our patient’s care, so they can benefit from the expertise of many specialists.
• Cleveland Clinic London is organised into patient-centred institutes.
• Expert teams combine the medical, surgical and support functions for specific body systems or health disorders to improve patient care and experience.

Equal Opportunity

• As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
• CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging.
• Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics.
• When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.