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About the Role

The Marketing Analyst provides key insights for the overall business strategy from a product and market perspective, leveraging advanced analytics to inform actionable insights for the F&B UK Region teams through compelling data-storytelling.

Responsibilities

• Provide advanced analytics to inform actionable insights to the F&B UK Region teams through compelling data-storytelling.
• Ensure insights and analytics align with key business priorities and support a data-driven mindset across the F&B UK Region.
• Manage insight projects end to end, collaborating with stakeholders to understand requirements and provide solutions.
• Recommend strategic proposals based on analytics insights and communicate outputs effectively to key stakeholders.
• Set and monitor relevant KPIs to track campaign and product performance.
• Design, build, and manage dashboards and reports featuring key performance indicators in collaboration with the Marketing Team.
• Produce deep market and competitor analysis in collaboration with the F&B Director and Head of Marketing to inform business strategy.
• Produce and share Monthly Market reports and executive summaries with the F&B Community.
• Support team members with reporting and developing analysis skills, including training on DecisionKey.
• Collaborate with other analysts across F&B to tackle business requests and provide actionable insights.
• Support the creation of a thriving analytics environment in F&B where knowledge and ideas are shared.
• Investigate existing data sources and subscriptions within the F&B division.
• Set up and manage a data hub platform for product & market insights.
• Support Data Management & Governance at CHANEL, working with BI, IT, Retail, and E-Com to ensure data quality.
• Support F&B data stewardship needs for upcoming data integrations.

Requirements

• Experience in a business insights role.
• Strong analytical, problem-solving, and data governance skills.
• Proven ability to translate insights and analysis into compelling data-storytelling that drives business impact.
• Proven track record working with and analyzing multiple data sources to manipulate data.
• Excellent communication and relationship-building abilities with stakeholders.
• Agile, proactive mindset focused on continuous business improvement.
• Strong attention to detail and capability to prioritize workload according to business needs.

Skills

• Data-storytelling
• Data visualization
• PowerBI
• KPI monitoring
• Market analysis
• Competitor analysis
• Data governance
• Data management
• Reporting
• Analysis skills

Location

• London
• UK

Work Type

• Permanent
• Full-Time
• Onsite

Experience Level

• Professional

Benefits

• Private Medical Insurance covering pre-existing medical conditions and ability to add family members
• Online GP App with 24/7 appointments available within 24 hours
• Cycle Scheme participation
• Pension
• Life Assurance
• Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
• Employee Assistance Programmes and Other Support Lines
• Multiple Platforms to support across Wellbeing
• Arts & Culture Ticket Discounts across major London attractions
• CHANEL Product Discounts
• Employee Only Sales
• Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
• Wellbeing programmes
• Learning and development opportunities
• Parental leave for all parents globally

About the Company

• CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
• Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.
• Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working.
• Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
• Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
• At present, Chanel employs more than 32,000 people worldwide.
• As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment and communities around the world.
• As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
• Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
• It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
• This means everyone can grow, continue to be inspired and feel included, now and in the future.
• The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
• Chanel remains committed to rewarding people competitively.

Equal Opportunity

• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
• We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
• We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.