About the Role
InnVest is seeking a Housekeeping Room Attendant to clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards, while providing genuine service and assistance to guests. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.
Responsibilities
- Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
- Provide genuine service and assistance to guests.
- Maintain room attendant cart, replenishing any items as required.
- Always follow established safety procedures and wear protective equipment when needed.
- Respond to housekeeping room cleaning requests from either guest or management in a timely and efficient manner.
- Keep your supervisor updated on work progress and alert them to any repairs needed.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May assist with deep cleaning projects.
- Adhere to all health and safety guidelines and standards.
Requirements
- Previous hotel cleaning and customer service experiences are an asset.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand or walk for an extended time period.
- Flexible attitude to scheduled shifts – the incumbent may need to work nights, weekends and/or holidays.
- Flexible and energetic with the ability to work under pressure.
- Literacy skills – reading, writing, and oral.
- Outstanding organizational, time management, and interpersonal skills.
- Work well independently and in a team environment with minimum supervision.
- Self-motivated, honest, creative, capable of working in a team environment.
Skills
- Customer service
- Organizational skills
- Time management
- Interpersonal skills
- Literacy
Location
- Canada
Work Type
- Full-time
Experience Level
- Entry Level
About the Company
- With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada.
- Our management team oversees the day-to-day activities of over 90 hotels also making InnVest the largest independent operator of hotels in Canada.
- InnVest’s portfolio is geographically diverse with hotels from Victoria, BC to Corner Brook, NL.
- From roadside inns to luxury urban properties, we are also experientially diverse.
- At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment.
Equal Opportunity
- InnVest Hotels is an inclusive employer.
- People with disabilities are encouraged to apply, and accommodations are available upon request throughout the hiring process.
- InnVest is an Equal Opportunity Employer.
- All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
