Service Coordinator at Action for Children | GB | Rezi

Service Coordinator at Action for Children

Service Coordinator

Action for Children · GB

1 months ago

Service Coordinator

Action for Children · GB

2 months ago
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About the Role

Action for Children is launching new employability programmes in London to support young people facing barriers to employment. This role will lead and deliver impactful programmes, connecting participants with training, apprenticeships, and career opportunities to help them build confidence, develop skills, and progress towards a brighter future. You will play a key leadership role, overseeing programme delivery, managing staff, and ensuring high-quality support.

Responsibilities

  • Lead and manage a team of practitioners to deliver engaging, high-quality programmes to young people.
  • Oversee service delivery, ensuring positive outcomes for children and young people based on their assessed needs.
  • Provide direct support and intervention where required, including mentoring.
  • Build and maintain strong partnerships with schools, employers, funders, and referral agencies.
  • Coordinate programme planning, resourcing, and delivery.
  • Lead and facilitate multi-agency meetings, reviews, and stakeholder engagement activity.
  • Monitor performance, track outcomes, and produce reports to inform service improvement.
  • Support evaluation and continuous improvement.
  • Manage delegated budgets and ensure value for money using organisational procedures.
  • Ensure safeguarding, health and safety, and quality standards are consistently met.

Requirements

  • Significant experience working with children and young people (ideally 15–25), particularly those facing barriers to progression.
  • Experience of leading or coordinating services, programmes, or teams in a youth, education, or employability setting.
  • Strong understanding of youth development, safeguarding, and employability pathways.
  • Experience of multi-agency working and relationship building.
  • Ability to manage performance, monitor outcomes, and produce clear reports.
  • Confident in staff supervision, coaching, and team development.
  • Qualification(s) in youth work, social care, careers guidance, or a related field.
  • DBS/disclosure check required.
  • Unable to offer visa sponsorship for this role.

Skills

  • Leadership
  • Organisational skills
  • Communication skills
  • Ability to build trusted relationships with young people, colleagues, and partners
  • Proactive approach to service development and continuous improvement

Location

  • Hybrid/ London - Tower Hamlets, Newham, Barking, Dagenham, Lewisham and Lambeth

Work Type

  • Fixed Term Contract - 12 months
  • Full Time 37 hours a week
  • Hybrid

Experience Level

  • Experienced

Education Level

  • Qualification(s) in youth work, social care, careers guidance, or a related field.

Salary/Compensations

  • Up to £36,700.00 per annum
  • London Allowance £3333.00

Benefits

  • 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service.
  • Professional qualifications and excellent training/development opportunities.
  • Flexible maternity, adoption, and paternity packages.
  • Pension with up to 7% matched employer contribution with included life insurance.
  • Blue Light Card eligibility with 15,000 national retailers discounts.
  • Expenses paid for mileage.

About the Company

  • One of the largest children’s charities in the UK, making a difference to the lives of the UK’s vulnerable children for over 150 years.
  • Believes every young person deserves the opportunity to thrive.

Equal Opportunity

  • Actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented.
  • Encourage more male applicants for Children Service roles as they are under-represented.
  • Dedicated to building a diverse, inclusive, and authentic workplace.
  • Take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.