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About the Role

Responsible for selling products and services to privately owned multi-dwelling properties/communities. Serves as a point-of-contact for customers in assigned area and manages contracts for accounts. Represents the Company at meetings, social functions, or in the community.

Responsibilities

• Secures new and maintains existing commercial internet, video and voice services.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, door-to-door canvassing, customer referrals and partner relationships.
• Provides exemplary customer service to build and maintain strong relationships between customers and the Company.
• Addresses complaints quickly, including billing and service issues, and provides prompt follow-up.
• Advises management of any situation outside position's scope of authority.
• Manages contracts, including renewals and new contracts.
• Reviews all associated documentation for accuracy.
• Reviews assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
• Assists in the preparation of project status reports.
• Maintains accurate sales/service records and customer activity records.
• Keeps current with developments within the industry.
• Monitors and evaluates competitive services and products.
• Makes presentations to Managers and Developers.
• Attends meetings and social functions to maintain a high level of visibility for the Company.
• Achieves and exceeds assigned sales and business quality objectives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Own the customer experience - think and act in ways that put customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System by joining huddles, making call backs and helping to elevate opportunities to do better for customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, customers, investors and communities.

Requirements

• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Skills

• Customer Experience (CX)
• Customer Referrals
• Lead Generation
• Prospecting
• Sales
• Strategic Objectives

Experience Level

• 0-2 Years

Education Level

• Bachelor's Degree

Salary/Compensations

• $42,410.99 - $70,826.35
• Targeted Commission: $34,000.00

Benefits

• Best-in-class Benefits
• Options, expert guidance and always-on tools, personalized to meet needs
• Support physically, financially and emotionally through big milestones and everyday life

About the Company

• Comcast brings together the best in media and technology.
• We drive innovation to create the world's best entertainment and online experiences.
• As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
• We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
• If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
• At Comcast, you have the power to connect the world.
• Your career options are endless as you grow in your career.
• Explore your future with access to a variety of teams, locations, and resources in an expanding network.
• You can also explore additional opportunities at our company, NBCUniversal.

Equal Opportunity

• Comcast is an equal opportunity workplace.
• We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.