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About the Role
As our Senior Vulnerability Management Analyst, you’ll lead and shape our end-to-end Vulnerability Management Programme driving how we identify, prioritise and remediate risks to protect our organisation. Working with stakeholders across the business, you’ll bring both technical expertise and strategic insight, helping us stay one step ahead of emerging threats.
Responsibilities
- Lead and shape the Financial Ombudsman Service’s end-to-end Vulnerability Management Programme, owning how we identify, assess and reduce cyber risk across the organisation.
- Work closely with technical teams and business stakeholders to embed strong governance, drive accountability and ensure vulnerabilities are effectively prioritised and remediated.
- Bring structure, insight and clear reporting to the programme translating complex risk into meaningful action for both technical teams and senior leadership.
- Drive improvements in how we manage risk, influence decision-making and respond to an evolving threat landscape.
- Utilise key vulnerability tools like Qualys and shape processes, automation and maturity.
- Lead meaningful change while working across a complex organisation.
Requirements
- Strong knowledge of vulnerability management frameworks, Vulnerability lifecycle processes and risk-based prioritisation models.
- Strong demonstrable hands-on experience with leading VM platforms e.g. Qualys, Tenable, Rapid 7, Microsoft Defender for Cloud.
- Knowledge of exploitability analysis, CVSS scoring and integration of threat intelligence feeds.
- Proven experience engaging technical, business and governance teams to drive remediation accountability.
- Knowledge of relevant cybersecurity standards, regulations, and frameworks (e.g., NIST, SOC 2, ISO 27001, Cyber Essentials etc.).
- Ability to communicate technical concepts to non-technical stakeholders, including executives and procurement colleagues.
- Strong analytical and problem-solving skills, with a keen eye for detail.
- Ability to manage multiple projects and prioritise tasks effectively.
- Excellent written and verbal communication skills, with the ability to write clear, concise reports.
Skills
- Vulnerability Management
- Qualys
- Tenable
- Rapid 7
- Microsoft Defender for Cloud
- Exploitability analysis
- CVSS scoring
- Threat intelligence feeds
- NIST
- SOC 2
- ISO 27001
- Cyber Essentials
Location
- London
- Cardiff
- Manchester
- Coventry
- Edinburgh
Work Type
- Permanent
- Hybrid
- Full-time
- Part-time
- Flexible working
Experience Level
- Senior
Salary/Compensations
- £53,833 - £65,000 for London location
- £47,470 - £57,701 for other locations
Benefits
- Extensive opportunities for personal and career development
- Health plan
- Gym memberships
- Mental health support
- Courses
- Mentorship
- Promotions
- 25 days holiday entitlement, with the option to buy extra or sell days
- Generous pension
- Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
- Private medical insurance
- Virtual GP
- Critical illness cover
- Life assurance cover
- Technology scheme
- Cycle to work scheme
- Will-writing service
- Gym membership discounts
- Fully equipped on-site gym open 24/7 in London only
About the Company
- The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services.
- Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.
- With fairness at the heart of everything we do, we embrace difference and treat everyone as equals.
- We’re an independent, not-for-profit organisation that sorts out disputes between financial businesses and their customers.
- We do this by making decisions that are fair – and feel fair to both sides.
Equal Opportunity
- The Financial Ombudsman is an Equal Opportunity Employer.
- We celebrate diversity and are committed to creating an inclusive environment for all team.
- We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
- The Financial Ombudsman Service is an equal opportunities employer.
- All applicants will be treated in a fair and equal manner and in accordance with the law, regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
- We’re committed to being a great place to work – attracting and developing people from the widest possible range of backgrounds.
- We want everyone to perform at their best and feel able to be themselves.
- We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.
- We are proud to be a Disability Confident Leader.
- Disabled applicants who fulfil the minimum criteria for the role will be progressed to the next stage of the process.