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About the Role

As an Operations Associate, you will join our central Applied AI function to help scale our business units through technical systems and process-oriented thinking. You’ll move beyond administrative support to become a strategic partner, optimising performance across resourcing, financial tracking, and project health. This role offers a unique vantage point to see across the entire company, providing the autonomy to shape evolving processes and embed AI into our internal operations. It’s an entrepreneurial opportunity to drive operational excellence in a high-growth, innovative environment.

Responsibilities

Optimise business unit performance by aiding in financial management, project coordination, and the monitoring of project margins to identify and escalate risks.
Manage workforce planning data within forecasting tools to ensure accurate resourcing and identify underutilised talent for strategic initiatives.
Drive the maturity of internal IT systems by exploring automation and the integration of AI into core business processes.
Collaborate with leadership to provide operational insights through data summaries while assisting in the dissemination of company-wide communications.
Support project health by tracking delivery and ensuring teams adhere to governance, best-practice and compliance processes.
Build deep expertise in a functional specialism to drive consistency and excellence across the entire company.
Facilitate internal culture and growth initiatives, dedicating time to projects like onboarding development or scaling team dynamics.

Requirements

Possess a systems-oriented mindset and enjoy thinking through technical processes to help a growing organisation scale effectively.
Strong self-prioritisation and organisational skills, with the ability to manage multiple tasks and maintain high data accuracy in a fast-paced setting.
A natural relationship-builder who communicates clearly and enjoys collaborating with diverse stakeholders across different business units.
Genuine curiosity about AI and technology, with a desire to learn how these tools can be applied to solve operational challenges.
Good numerical skills and comfort with grasping financial concepts, allowing assistance with budget tracking and data-led reasoning.
Thrive in fast-paced environments and feel energised by the opportunity to use creative problem-solving to shape new ways of working.

Skills

AI
Technology
Financial management
Project coordination
Workforce planning
IT systems
Automation
Data analysis
Communication
Collaboration
Problem-solving

Location

Hybrid Working

Work Type

Hybrid Working
Part-time hours

Benefits

Unlimited Annual Leave Policy
Private healthcare and dental
Enhanced parental leave
Family-Friendly Flexibility & Flexible working
Sanctus Coaching

About the Company

Faculty was established in 2014 with the belief that AI would be the most important technology of our time.
Faculty has worked with over 350 global customers to transform their performance through human-centric AI.
Faculty innovates, builds, and deploys responsible AI which moves the needle.
Faculty brings unparalleled depth of technical, product, and delivery expertise to clients spanning government, finance, retail, energy, life sciences, and defence.
Faculty's business and reputation are growing fast.
Faculty is looking for individuals who share intellectual curiosity and a desire to build a positive legacy through technology.
Faculty empowers individuals to envision AI's most powerful applications and to make them happen.

Equal Opportunity

We aim to grow the best team - not the most similar one.
Diversity of individuals fosters diversity of thought, strengthening our principle of seeking truth.
Diverse teams deliver better work, relevant to the world in which we live.
We are united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact.
We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations.