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About the Role

The Senior Analyst – Change Analyst is responsible for supporting change initiatives and deliverables within risk and compliance, in line with legislative requirements, regulatory expectations and industry better practices. The role will be a key subject matter expert in supporting the required uplift to internal policies, programs, procedures and/or processes, to enable Western Union to successfully deliver compliance outcomes that are regulatory aligned, operationally effective, defensible to regulators and/or auditors, and sustainable over time. The role will include providing support with respect to the necessary governance, documentation and stakeholder engagement, and considering relevant integration into upstream and downstream AML/CTF controls and decision-making. This is a full-time, 12-month fixed-term opportunity within Western Union’s Compliance Team.

Responsibilities

Compliance transformation delivery and change execution
Support specific obligation-focussed change design and delivery, ensuring alignment to legislative and regulatory expectations.
Provide subject matter expertise to support required enhancements to relevant compliance policies, programs, procedures and/or processes.
Translate regulatory and risk requirements into clear, executable changes across people, process, governance and technology.
Support the accountable change lead with key responsibilities such as managing scope, roadmap, milestones, dependencies and delivery artefacts.
Support cross‑functional delivery across local, regional and global compliance, risk, operations, technology, data and business teams.
Governance, approvals and risk ownership support
Assist in preparing for governance forums to support senior management review, challenge and approval of the in-scope deliverables and changes.
Assist in preparing high‑quality papers and recommendations for executive committees and Board‑level risk forums to support effective and efficient decision-making.
Assist in maintaining clear audit trails for all delivery artefacts and decision-making, including senior management accountabilities, stakeholder consultation and engagement, decision records and version control.
Capability embedment and regulatory and audit readiness
Support change management activities to embed the uplifted deliverables into business‑as‑usual operations.
Support targeted training and uplift of capability across first and second line teams on the relevant risk and compliance concepts, methodologies and decision use.
Ensure the uplifted deliverables are fully documented, auditable and defensible in regulatory reviews and independent audits/assessments.
Support the local, regional and global compliance teams in their response to findings, issues and/or recommendations relating to change design and implementation.
Support cultural adoption so that the implemented changes are actively utilized by the business in risk‑based decision‑making, as opposed to being treated as static compliance artefacts.

Requirements

At least 3+ years of experience in AML/CTF compliance.
Experience working in a regulatory setting will be highly desirable.

Skills

Experience delivering complex regulatory or financial crime change programs within a regulated institution.
Practical knowledge of AML/CTF legislative requirements, concepts and frameworks.
Governance, stakeholder management and executive communication capability.
Experience delivering change uplifts in response to regulatory reform, enforcement action or supervisory remediation.

Location

Sydney, Australia

Work Type

Full-time
Hybrid

Experience Level

Senior

Education Level

Bachelor’s or master’s Degree preferred.
Professional certifications in AML/CTF or risk management (e.g. CAMS or equivalent) highly desirable.

Benefits

Short-term incentives
Accident and life insurance
Access to best-in-class development platforms
Life / Accident Coverage
Superannuation Plan
Paid Time Offs
Employee Wellness
Global Recognition and Rewards Programs

About the Company

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.

Equal Opportunity

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.