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About the Role

Oversee daily food production operations within a fast-paced airline catering / outside events environment, ensuring all desserts and pastries are produced efficiently, safely, and to the highest quality standards while meeting strict client requirements. Lead production teams, coordinate with multiple departments, and maintain compliance with food safety, health & safety.

Responsibilities

• Manage and supervise daily food production operations for airline and events catering services.
• Ensure all production schedules are completed accurately and on time to meet client requirements.
• Coordinate staffing levels and labour planning to support operational demands.
• Monitor food quality, presentation, and portion control standards.
• Ensure compliance with HACCP, food hygiene, health & safety, and company procedures.
• Work closely with procurement, logistics, dispatch, and warehouse teams to ensure smooth operational flow.
• Monitor stock usage, minimise waste, and support cost-control initiatives.
• Lead, motivate, and develop production staff through training and performance management.
• Conduct regular operational checks and resolve production issues promptly.
• Maintain accurate production records, reports, and KPI tracking.
• Support continuous improvement initiatives to enhance productivity and service standards.

Requirements

• Previous experience in a Production Manager or similar operational leadership role within catering, food manufacturing, hospitality, or airline catering.
• Strong understanding of large-scale food production and time-critical operations.
• Knowledge of HACCP, food safety, and health & safety regulations.
• Excellent leadership, communication, and organisational skills.
• Ability to work under pressure in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Experience managing large teams and coordinating multiple operational priorities.
• Proficient in Microsoft Office and production reporting systems.
• Right to work in the UK.
• Flexibility to work shifts, weekends, and public holidays where required.
• Detail-oriented and quality-focused.
• Reliable, proactive, and adaptable.
• Strong team player with a hands-on management style.
• Ability to maintain high standards in a demanding operational environment.

Skills

• Leadership
• Communication
• Organisation
• Problem-solving
• Decision-making
• Microsoft Office proficiency
• Production reporting systems proficiency

Location

• On-site

Work Type

• Full-time

Experience Level

• Experienced

Education Level

• Food Safety Level 3 (preferred)
• Relevant operational or hospitality qualification (desirable)

Salary/Compensations

• Competitive salary

Benefits

• In-house training opportunities
• Genuine career development opportunities, both nationally and internationally

About the Company

• Welcome to Lasting Impressions and our wonderful world of desserts.
• Every dessert should be special.
• All of our desserts are hand made by chefs.
• We use premium quality ingredients and the whole world of restaurants, patisseries and artisan bakers are our inspiration.
• Every dessert we make is unique and we'd rather start with your needs and design and create something special just for you and your customers to enjoy.
• We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment.
• A business where you can have a real impact, we’re not afraid of new ideas!
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market