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About the Role

This role supports the Global COO and UK Operations Director, acting as a key point of contact and ensuring smooth operations within a fast-paced business. You will be embedded in the team, helping to drive success and manage priorities.

Responsibilities

• Act as the trusted right-hand person to the Global COO & UK Operations Director, creating clarity, structure, and focus.
• Serve as a key point of contact across the Ops department and Leadership Team, building relationships and advancing priorities.
• Manage a complex and dynamic diary to ensure focus on high-impact work.
• Coordinate domestic and international travel, adapting to rapid and last-minute changes.
• Assist with inbox management, communications, and follow-ups to ensure actions are completed.
• Function as a trusted sounding board, aiding in priority identification and managing busy periods.
• Oversee the end-to-end planning and execution of leadership offsites, team events, and operational gatherings.
• Provide support for ad hoc requests and projects, becoming a go-to resource within the function.
• Organize board meetings, leadership sessions, and strategic events in collaboration with senior stakeholders and EAs.
• Prepare briefing materials, meeting notes, and essential information for key meetings, presentations, and events.
• Coordinate the onboarding and support for new senior hires in the Operations team.
• Collaborate across multiple teams to support projects, communications, and operational initiatives.
• Organize team socials, celebrations, and culture-building activities.
• Support the COO & UK Operations Director's communications and customer interactions, ensuring excellent service.
• Welcome visitors to the London office, creating a positive experience for colleagues and guests.
• Manage expenses, approvals, and administrative processes efficiently.
• Collaborate with the EA team, offering support and advice as a team player.

Requirements

• Minimum of 2 years of experience as an Executive Assistant supporting a C-suite executive.
• Ability to thrive in a fast-paced environment with comfort in ambiguity and autonomy.
• Capacity to remain calm under pressure.
• Friendly and approachable demeanor, willing to take on any task.
• Strong interpersonal skills and a passion for helping others.
• Empathy and the ability to understand others' perspectives.
• Solutions-driven approach, anticipating needs and proactively removing obstacles.
• Exceptional organizational skills and efficient time management.
• Effective prioritization abilities.

Skills

• Diary management
• Travel coordination
• Inbox management
• Communication
• Event planning
• Project support
• Stakeholder management
• Onboarding coordination
• Expense management
• Teamwork

Location

• London office
• Remote (when needed)

Work Type

• Office-based
• Flexible work from home

Experience Level

• At least 2 years of experience supporting a C-suite executive

About the Company

• Octopus Energy Group is on a mission to drive the global green energy revolution, transforming how customers use and perceive energy, technology, and sustainability.
• The company believes in a people-centric approach and has become the UK's largest energy supplier.
• They serve over 10 million customers globally across more than 30 countries.
• Octopus Energy Group manages a renewable energy asset portfolio valued at over £7 billion.

Equal Opportunity

• As an equal opportunity employer, Octopus Energy Group does not discriminate on the basis of any protected attribute.
• The company is committed to providing equal opportunities, an inclusive work environment, and fairness for everyone.
• Encourages applications from individuals who may not meet 100% of the listed requirements.
• Seeks genuinely decent, honest, and empathetic people.
• Values the unique skills and perspectives that individuals bring to the team.