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About the Role

This consultative sales role involves driving strategic growth across an established portfolio of customers and nurturing new business opportunities. You will act as a trusted advisor to senior stakeholders, helping customers shape digital strategies and achieve measurable outcomes by building strong partnerships and expanding the use of Squiz solutions.

Responsibilities

• Drive new business sales on Squiz DXP platform and leverage existing customers for upsells and expansion.
• Identify growth opportunities by analyzing customer portfolios.
• Identify use cases for DXP upsells and increase Squiz adoption.
• Demonstrate how Squiz adds value to customers.
• Articulate the value proposition of the Squiz DXP in the context of customer's strategic priorities.
• Design, plan, and facilitate stakeholder engagement and discovery workshops.
• Define clear pathways and roadmaps to expand Squiz's footprint.
• Establish upgrade strategies to full DXP adoption.
• Own RFT/RFP for sales deals.
• Lead value-based conversations with executive-level stakeholders.
• Own deal progression, translating product roadmap to product sale.
• Maintain accurate forecasting and strong pipeline management within HubSpot.

Requirements

• 3+ years of experience in account management, customer success, client services, or consultative sales within SaaS or technology environments.
• Strong commercial acumen with a proven ability to drive retention and expansion revenue.
• Experience building trusted relationships with marketing and technology stakeholders.
• Excellent written, verbal, and presentation communication skills.
• Highly organized, self-directed, and comfortable managing multiple priorities.
• Strong strategic and critical thinking capabilities.
• Confidence creating engaging presentations and facilitating customer conversations.
• Ability to conduct research, gather insights, and translate data into recommendations.
• Experience coordinating cross-functional teams to achieve shared customer outcomes.
• Strong client management skills with a focus on delivering value and long-term partnerships.
• Pragmatic, solution-oriented mindset with strong intellectual curiosity.
• Passion for digital experience, technology, and innovation.

Skills

• Digital Experience Platforms (DXP)
• AI
• Personalisation
• Search
• Professional Services
• HubSpot
• Salesforce
• UX
• Service Design
• Customer Experience Strategy
• Conversational Technologies

Location

• London
• Edinburgh

Work Type

• Hybrid
• Full-time

Experience Level

• 3+ years

Benefits

• Flexibility in where and how you work

About the Company

• Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.
• Founded in 1998, Squiz evolved from a web content management system into a full digital experience platform (DXP).
• The Squiz DXP integrates content, search, data, and applications.
• Customers can collaborate with Squiz digital experts to design solutions.
• Headquartered in Australia, with offices in London, Edinburgh, the United States, New Zealand, and Poland.
• Values flexibility, balance, autonomy, and support.