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About the Role

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance.

Responsibilities

Develop and execute service business growth strategies to achieve revenue targets.
Plan, develop, and optimize the service portfolio to meet market needs and customer expectations.
Build and maintain relationships with key customers to establish long-term partnerships.
Collaborate with service teams to ensure the delivery of high-quality services to customers.
Gather and analyze market trends, competitive intelligence, and customer feedback, and reflect insights into service strategies.
Lead process improvements to enhance efficiency and profitability of service delivery.
Develop, manage, and report on service-related budgets; oversee external partners/vendors and manage service sales activities including budgeting and performance reporting.
Work closely with sales and marketing teams to identify and drive cross-selling and upselling opportunities for service solutions.
Travel domestically and internationally as required.

Requirements

Minimum of 5 years of experience in service sales, business development, or related commercial roles in the medical device or life sciences industry.
Strong understanding and proven track record in B2B service sales and management.
Demonstrated leadership skills with the ability to motivate and guide teams.
Excellent communication and interpersonal skills, with the ability to clearly convey complex information.
Strong strategic thinking and analytical skills, with data-driven decision-making capability.
Customer-focused mindset with a strong commitment to improving customer satisfaction.
Ability to adapt to a fast-paced environment and manage multiple projects simultaneously.
Business-level proficiency in both Japanese and English (written and spoken).

Location

Tokyo, Japan

Work Type

Full-time

Experience Level

5+ years

Education Level

Bachelor's degree in a relevant field (e.g., life sciences, business, marketing); Master’s degree preferred.

About the Company

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service.
BD is one of the largest global medical technology companies in the world.
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum.
At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases.
With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all.
Join our company and see how you can become a part of one global mission to make a difference in human health.

Equal Opportunity

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.