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About the Role

At SY9, our 1st Australian Hyperscale site, we have two newly created Lead Critical Facilities Engineer roles. These positions are for individual contributors with a strong technical understanding of mission-critical environments. Leadership skills are required to foster a strong team culture of site safety, engineering, and operational excellence in a team-first environment. The successful applicants will mentor, guide, and lead junior colleagues, and play a key role supporting the site supervisor.

Responsibilities

Provide strong on-shift guidance and leadership, particularly during night hours.
Reduce SLA risk exposure by guiding junior colleagues during all shifts.
Support the site supervisor in building a strong and well-rounded team culture.
Actively support training and upskilling of colleagues to increase team capability.
Ensure sound understanding of critical infrastructure related to the site (e.g., UPS, STS, AHU, Chillers, Cooling Towers, CRAH, CRAC).
Resolve advanced incidents and develop new procedures and techniques.
Monitor the Building Monitoring System (BMS) and resolve alarms for complex assignments.
Make recommendations for new procedures to the management team.
Lead and coordinate critical infrastructure operations.
Direct vendors on highly skilled tasks to ensure maintenance activities are carried out per standards and requirements.
Assist with the creation of scripts for maintenance and submit them.
Track and implement the work approval process for critical service providers.
Inspect implementation changes/updates to technical files for plants and equipment.
Complete complex site logs and data gathering for issuing permits, such as Maintenance Operation Protocols (MOPs) (SOPs/EOPs) and engineering scripts.
Assist with the development, approval, and maintenance of policies and procedures (MOP/SOP/EOP).
Identify and escalate process discrepancies to higher management.
Identify Single Points of Failure (SPOFs) and make recommendations for new procedures.
Act as a support team lead for operating processes and procedures.
Support on-site staff during critical incidents.
Confidently interpret single line diagrams (SLDs) to understand power distribution systems.
Respond to all on-site incidents, including major failures, significant problems, and delays.
Assist with Root Cause Analysis (RCA).
Assist management with maintaining technical documents.
Collaborate with others to resolve highly difficult facility incidents.
Act as a support team lead when identifying component-level faults and provide recommendations for new procedures.
Utilize resources outside of the department as necessary.
Advise on inventory needs to maintain optimal stock levels of critical parts and equipment.
Advise other team members on repairs and preventative maintenance.
Act as a support team lead on implementing highly skilled, complex projects.

Requirements

Trade Certified or bachelor’s degree in a related Engineering field.
Strong leadership capability, and desire to mentor developing engineers.
Aspirations and competency to move into supervisory, or specialist engineering positions within the business.
Commitment to site safety and compliance.
Availability to work in a 24/7 environment (4 on 4 off).

Skills

Strong technical understanding of a mission-critical environment
Leadership skills
Team culture
Site safety
Engineering
Operational excellence
Mentoring
Guidance
Critical infrastructure maintenance
UPS
STS
AHU
Chillers
Cooling Towers
CRAH
CRAC
Building Monitoring System (BMS)
Vendor support
Site administration
Incident support
Permit issuing
Policies and procedures
Single Line Diagrams (SLDs)
Root Cause Analysis (RCA)
Technical documents
Inventory management
Preventative maintenance
Complex projects

Location

SY9, Australia

Work Type

24/7 operations
Shift work (2 days, 7am-7pm / 2 nights, 7pm-7am and 4 days off)

Experience Level

Individual contributor
Experience ideal but not mandatory for leadership skills

Education Level

Trade Certified or bachelor’s degree in related Engineering field

Salary/Compensations

Salary package including shares, annual performance bonus, shift and health allowance

Benefits

Future growth opportunities as specialist engineer or supervisor at SY9/10 or across our Equinix portfolio
Salary package including shares, annual performance bonus, shift and health allowance
Access to EV chargers, site gyms, wellness, financial and company benefits
Close collaboration with SY9 leadership team, giving you opportunity for stretch targets and professional development
Structured training to drive your capability through onsite, onboarding plan and our Global Ops Academy

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement.
Please click here to see our EEO Policy Statement.
Please click here to see our Pay Transparency Policy Statement.
Equinix participates in E-Verify.
Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.