Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The ICT Business Partner plays a pivotal role in connecting business priorities with technology outcomes, acting as the trusted, go-to advisor across all divisions and a core enabler within ICT. This role ensures technology decisions are driven by business priorities, delivering measurable value and strengthening ICT as a pillar of the organisation.

Responsibilities

• Serve as the trusted strategic partner and primary point of contact between ICT and all divisions.
• Champion business needs within ICT, shaping solutions that drive outcomes and long-term value.
• Lead proactive engagement with stakeholders to influence decision-making and prioritisation.
• Align ICT services, investments, and roadmaps with organisational strategy.
• Drive accountability through effective SLA management and demand planning.
• Act as an enabler within ICT, fostering collaboration, continuous improvement, and service excellence.

Requirements

• Proven ability to build trusted partnerships and influence stakeholders across multiple divisions.
• A strategic mindset, with experience aligning ICT initiatives to business goals and outcomes.
• Strong judgement and the confidence to provide clear, outcome-focused advice on complex matters.
• The ability to operate autonomously while managing competing priorities in a dynamic environment.
• A solid understanding of ICT services, demand management, and business integration.
• A collaborative, enabling approach that drives continuous improvement and service excellence.
• Be willing to do a Criminal Record Check.
• Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies).
• Possess relevant tertiary and/or professional qualifications in ICT/related discipline, OR have significant demonstrated experience in relevant field.

Skills

• ICT services
• Demand management
• Business integration

Location

• NSW

Work Type

• Ongoing permanent role

Experience Level

• Clerk Grade 9/10

Education Level

• Relevant tertiary and/or professional qualifications in ICT/related discipline

Salary/Compensations

• $129,464.00 - $142,665 + super + entitlements

Benefits

• Flexible Working
• Professional Growth opportunities
• Work Health, Safety and Wellbeing programs

About the Company

• At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, our services, our workplace and our decisions.
• Since 1979, Legal Aid NSW has provided legal advice, support and representation in criminal, family and civil law, helping people across NSW navigate hardship and complex legal issues.
• In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal Legal Service NSW/ACT, we are located throughout the state including our Central Sydney office, 25 regional offices, and satellite and outreach offices.

Equal Opportunity

• We’re building a workplace where every culture, identity, ability and voice are included and valued.
• We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
• You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.
• Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.