Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Leads PayPal’s AML/KYC product strategy for EU markets, translating EU AMLD, EUDIW, and regulatory expectations into scalable, customer-centric solutions. Owns end-to-end delivery across onboarding, identity verification, and compliance controls. Partners with Compliance, Legal, Risk, Engineering, and regional teams to balance risk, conversion, and speed. This is an individual contributor role.

Responsibilities

• Drives product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plans and implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Assesses the customer experience and customer needs in product requirements and decision making.
• Sets up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Leads workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Oversees product profitability measures, including budget.
• Plans operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content strategists, data scientists, product designers and user experience researchers.
• Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
• Drives EU regulatory readiness, maintains trust with regulators (e.g., CSSF), and ensures scalable, timely AML/KYC capabilities—reducing risk while improving onboarding conversion and verification outcomes.

Requirements

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Proven track record delivering products in regulated environments, including engagement with compliance, legal, or external regulatory stakeholders.
• Familiarity with EU AML regulatory framework, including AMLD5/AMLD6 and the upcoming AMLA Regulation.
• Working knowledge of eIDAS 2.0 / EU Digital Identity Wallet (EUDIW) is a strong plus.
• Champions innovative, risk-based KYC approaches — leveraging data, technology, and experimentation — to improve conversion, reduce friction, and enhance risk controls.
• Continuously monitors the competitive landscape to benchmark and design best-in-class KYC and identity verification experiences.
• Drives alignment across Legal, Compliance, Policy, Risk, Engineering, Design, and regional leadership to ensure cohesive execution of AML/KYC initiatives.
• Challenges the status quo to introduce scalable, future-ready KYC capabilities while maintaining strong adherence to regulatory expectations.
• Communicates complex regulatory and product concepts with clarity, tailoring messaging for senior leadership, regulators, and technical teams.
• Facilitates senior-level business reviews, regulatory readiness updates, and go-to-market planning for major AML/KYC launches.

Skills

• KYC/AML
• Identity verification
• Product strategy
• Regulatory compliance
• Data analysis
• Market research
• Competitive analysis
• Product profitability
• Risk management
• Cross-functional collaboration
• Communication

Work Type

• Hybrid

Experience Level

• 8+ years relevant experience

Education Level

• Bachelor's degree

Benefits

• Comprehensive, choice-based programs to support physical, emotional, and financial wellbeing.
• Generous paid time off.
• Healthcare coverage for you and your family.
• Resources to create financial security.
• Support for mental health.

About the Company

• PayPal has been revolutionizing commerce globally for more than 25 years.
• Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
• We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.
• We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.
• PayPal provides proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
• We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds.
• We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.
• Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.
• We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts.
• We also help merchants connect with their customers, process exchanges and returns, and manage risk.
• We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
• Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
• Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
• The Regulatory Changes and KYC/AML team executes global compliance obligations across 200+ markets, partnering with Compliance, Legal, Risk, Engineering, Design, and Policy to deliver cohesive, customer-focused solutions.
• PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless.

Equal Opportunity

• PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
• In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
• If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
• Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
• Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued.
• We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.