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Responsibilities

• Provide exceptional customer service, solve problems, present loan solutions, and offer sales products.
• Process credit loan applications and analyze credit and financial information.
• Contact customers with past due balances to resolve delinquency.
• Achieve individual and branch sales goals for company products and services.
• Learn and ensure compliance with Federal, State, and Local Consumer laws.
• Maintain a cash drawer, process payments, and deliver daily deposits.
• Perform additional functions as needed to provide quality customer service.

Requirements

• Minimum one year of experience in customer service or sales.
• High school diploma or equivalent.
• Reliable transportation.
• Ability to complete essential duties timely and accurately.
• Ability to obtain required licenses to sell insurance products.
• Ability to perform work tasks at the assigned branch location.
• Cash handling, selling, or collecting experience (preferred).
• Some college coursework (preferred).
• Bilingual fluency in Spanish/English (preferred).

Skills

• Excellent written communication
• Excellent verbal communication
• Microsoft Office proficiency
• Ability to learn financial services programs
• Problem-solving
• Interpersonal skills

Location

• Assigned branch location
• Onsite

Work Type

• Full-time
• Onsite

Experience Level

• Minimum 1 year of experience

Education Level

• High school diploma or equivalent
• Some college coursework (preferred)

Salary/Compensations

• USD $18.00 - USD $22.57 /Hr.
• Eligible for competitive monthly incentive

Benefits

• Generous benefits package

About the Company

• Mariner Finance, established in 1927, provides creative, flexible, and convenient lending options.
• Headquartered in Baltimore, operates coast-to-coast with physical locations in over half the states.
• Focuses on superior customer service and delivering a variety of loans.
• Recognized as a community's consumer finance company of choice.

Equal Opportunity

• Mariner Finance is an Equal Opportunity Employer.
• Does not discriminate on the basis of race, color, religion, creed, sex, gender, gender identity or expression, marital status, age, religion, national origin, sexual orientation, familial or caregiver status, citizenship status, status as a victim of domestic violence, medical condition, genetic information, pregnancy, physical or mental disability, or status as a disabled or Vietnam era veteran.
• Reasonable accommodations will be made for employees with disabilities to perform essential duties, absent undue hardship.
• Drug/Alcohol/Smoke-free workplace.