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About the Role

As a Customer Care Professional, you will build a career delivering on our brand promise and providing world-class service to customers. You will receive inbound messages to provide Customer Service Support, putting your passion to serve and personality at the center of every customer interaction.

About the Company

• Our award-winning Customer Care organization delivers support to millions of customers, deepening relationships while efficiently finding creative solutions to meet customers’ needs.
• At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
• From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
• Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.