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About the Role

Manage project-based live TV streaming technical operations for Netflix, planning and executing all live project-based technical operations in collaboration with various internal and external teams. Impact multiple areas of the live event lifecycle, from pitch and planning to testing and launch days, and contribute to innovation initiatives bridging production, hardware, broadcast engineering, and software engineering teams.

Responsibilities

Coordinate and partner across multiple stakeholders and clients for the smooth execution of live-streaming events.
Help draft, finalize, and maintain the Live Production Handbook outlining key technical and general guidelines for producing live content for Netflix.
Collaborate with contractors and in-house engineers for transmission planning.
Establish and maintain partnerships with satellite and IP transmission vendors, including estimating and booking transmission pathways.
Establish and maintain partnerships with hardware and broadcast companies such as contribution/distribution encoder vendors, closed-captioning gears, and services.
Organize and maintain ground plans & drawings of venue infrastructures for communication with all entities, including drafting and publishing a detailed Technical Specifications booklet.
Act as a central resource for engineering and production, developing and executing technical plans that align with Netflix's creative and technical objectives, often managing concurrent schedules.
Troubleshoot, diagnose, and report audio, video, and infrastructure issues in close collaboration with the Netflix Engineering Team.
Participate in managing and evolving ground ingest capabilities, including signal acquisition, inspection, validation, and standardization.
Monitor the industry for emerging technologies and developing trends to keep Netflix live on the cutting edge.
Work closely to help enable new feature development by determining operational impact and scalability.
Be present on location for scouts/site visits, ESU, rehearsals, and live events, working with flexible hours based on the live events schedule.
Assume the role of lead Tech Manager or work in coordination with freelance Tech Managers for larger-scale events.
Determine the best transmission method and coordinate with remote origination locations to ensure technical quality and readiness.
Ensure efficient utilization of company resources.
Work with other television entities, outside broadcasters, and vendors to identify, negotiate for, and secure required resources, including transmission to the NOC.
Maintain technical and broadcast quality including HDR, 4K, HD, Dolby or Stereo.
Work closely with engineering to ensure all equipment meets client expectations.
Ensure technical compliance with all applicable company policies.
Work with production partners/prod company EIC/LPs on hiring, overseeing, and managing the technical crew.
Help determine, forecast, and work within show budgets.

Requirements

10+ years of live broadcast remote operations experience (preferably network level) in a coordination or supervisory role.
Familiarity with digital audio/video fundamentals, compression technologies, distribution formats, and associated technologies such as Multicast and Unicast video distribution, MPEG Video (2,4, & HEVC), MPEG-2 TS, HDR, SCTE-35 & ESNI signaling, closed-captions, satellite video distribution, and ad-splicing.
Familiarity with video transport protocols such as SDI, SMPTE-2110, RTP, RTMP, SRT, Zixi, RIST, HLS, MPEG-DASH.
Familiarity with Video and Audio Compression technology.
Understanding of nuances of remote production and on-site technical operation.
Knowledge of remote production facilities and equipment vendors.
Familiarity with MVPD-based linear ecosystems and working knowledge of OTT video distribution, contribution technology, and architecture.
Ability to assess and troubleshoot video and audio quality.
Experience with on-premise video acquisition with partners or co-location facilities.
Fluency in English, Japanese and Korean is required.

Skills

Live TV streaming technical operations
Project management
Stakeholder management
Transmission planning
Vendor management
Hardware and broadcast equipment knowledge
Technical documentation
Audio/video troubleshooting
Emerging technology monitoring
Feature development enablement
Budget management
English
Japanese
Korean

Location

Global

Work Type

Full-time
On-site

Experience Level

10+ years

About the Company

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages.
Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Equal Opportunity

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
インクルージョンは当社が重視する価値観の一つであり、すべての候補者に対して有意義な面接体験を提供できるよう努めています。採用プロセス中に障害やその他の理由で配慮や調整が必要な場合は、採用担当者にご相談ください。
私たちは、多様性が強いチームを育む基盤であると考え、雇用主として機会平等を推進しています。多様性とインクルージョンを重視し、真摯な姿勢でその推進に取り組んでいます。人種、民族、宗教、肌の色、出身地、性別、性自認、性表現、性的指向、年齢、婚姻状況、軍歴、障害の有無に関わらず、一切の差別を行いません。