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About the Role

The Mary Lee Foundation, a nonprofit, seeks a Case Manager to enhance patient management quality, maximize satisfaction, and promote cost-effectiveness. This role involves managing the full patient care cycle, including assessing, planning, implementing, monitoring, and evaluating client health and human services needs.

Responsibilities

• Coordinate and provide safe, timely, effective, efficient, equitable, and client-centered care.
• Manage case assignments, draft service plans, review progress, and determine case closure.
• Support clients in achieving wellness and autonomy.
• Facilitate various care aspects, including coordination and information sharing.
• Advocate for patients to help them make informed decisions about clinical status and treatment.
• Develop effective working relationships and cooperate with the medical team throughout case management.
• Arrange abeyances with social services, health, and governmental agencies.
• Interact with patients to monitor progress and ensure satisfaction.
• Record case information, complete necessary forms accurately, and produce statistical reports.
• Promote quality and cost-effective interventions and outcomes.
• Assess and address motivational and psycho-social issues.
• Adhere to professional standards, protocols, rules, and regulations.
• Supervise direct care staff.
• Participate in an on-call rotation one full week every four weeks.

Requirements

• 2 years of experience working with individuals with disabilities.
• Proven working experience in case management (e.g., nurse, medical, mental health care manager).
• Valid Texas Driver License or ability to acquire within 30 days of employment.
• No bars to employment per Health & Safety Code §250.006.
• No bars to employment per Texas Administrative Code, Title 40, Part 1, Chapter 3, §3.201.
• Name not on Texas or Federal Office of Inspector General’s Exclusions List.
• Ability to perform physical duties: lifting/carrying at least 50 lbs, climbing stairs, bending, stooping, driving.
• Ability to perform physical and mental requirements: seeing, hearing, speaking, writing clearly.
• Ability to perform occasional reaching, stooping, kneeling, crouching, crawling.
• Ability to perform frequent sitting, standing, walking for long periods, climbing stairs, walking on inclines and uneven terrain.
• Ability to perform frequent lifting, bending down, and/or moving up to 50 pounds.

Skills

• Excellent knowledge of case management principles, healthcare management, and reimbursement.
• Experience with psychological aspects of care.
• Effective communication skills.
• Excellent organizational and time management skills.
• Familiarity with professional and technical emerging knowledge.
• Problem-solving skills and ability to multi-task.
• Compassion and teamwork skills.

Experience Level

• 2 years of experience working with people with disabilities.
• Proven experience in case management.
• Supervisory experience preferred.

Education Level

• Certified Case Manager (preferred).

About the Company

• Mary Lee Foundation is a 501(c)(3) nonprofit organization.
• Dedicated to providing diverse services and housing to adults with various types of disabilities.