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About the Role

uShip is seeking a Senior Engineering Manager to lead critical engineering teams responsible for their marketplace platform. This role involves owning delivery, technical quality, operational health, and talent development for multiple teams within a significant product/platform area. The position oversees a large portion of the Software Development Life Cycle (SDLC), requiring close collaboration with product, design, and architecture teams. The manager will report to the VP of Engineering, Product and Design, focusing on roadmap execution, platform health, and talent management. Key responsibilities include mentoring teams, ensuring alignment with the product organization, and stakeholder communication. The role also plays a crucial part in platform modernization, driving product innovation, and guiding greenfield development to support company growth.

Responsibilities

Lead 2+ engineering teams or one medium engineering area, setting direction across delivery, technical execution, team health, and operational excellence.
Partner with Product, Design, Data, Security, IT, and business stakeholders to shape 6–12 month plans that balance customer impact, business priorities, reliability, security, and performance.
Actively champion product innovation and guide greenfield development work, enabling teams to build new capabilities.
Set a high technical bar without being the primary implementer, reviewing major designs and ensuring sound decisions around scalability, simplicity, maintainability, security, observability, and cost.
Develop engineering leaders and managers to decentralize decision-making and empower teams.
Drive predictable execution across teams by clarifying ownership, milestones, dependencies, risks, and decision points.
Improve engineering practices across code review, testing, CI/CD, documentation, production readiness, incident response, and post-incident follow-through.
Build healthy, high-accountability teams through hiring, coaching, performance management, retention, and clear expectations.

Requirements

10+ years of professional software engineering experience, including strong exposure to architecture, system design, reliability, security, and production operations.
5+ years managing engineering teams, managers, senior engineers, or technical leads.
Experience leading multiple teams or a medium-sized engineering area through complex product, platform, infrastructure, or modernization work.
Experience implementing and scaling responsible AI Tool usage throughout the Software Development Life Cycle.
Strong technical judgment across distributed systems, APIs, cloud infrastructure, CI/CD, testing, observability, incident management, and secure software delivery.
Proven ability to partner with Product and Design to shape roadmaps, manage scope, and connect engineering work to customer and business outcomes.
Experience hiring, coaching, developing, and performance-managing engineering talent.
Excellent written and verbal communication skills, including the ability to explain technical tradeoffs to technical and non-technical audiences.

Skills

AWS
Terraform
Infrastructure as Code
GitHub Actions
Containerized workloads
Kubernetes/EKS/ECS
Serverless architectures
CloudWatch
Datadog
Open Telemetry
Prometheus
Rearchitecture
Cloud migration
Front-end modernization
Platform consolidation
Marketplace
Logistics
Payments
Identity
E-commerce
Third-party integrations
Stripe
Okta
Cloudflare
MongoDB
Project44
Engineering operating models
Planning cadence
Delivery metrics
SLOs
Incident response
Quality gates
Production-readiness standards
Manager development
Staff+ engineer development
Technical leader development

Location

FULLY REMOTE
HYBRID optional (HQ Austin, TX 78701)

Work Type

Remote
Hybrid

Experience Level

Senior

Salary/Compensations

$195,000 - $205,000 base salary

Benefits

Remote or hybrid work options
Monthly Wellness Reimbursements
Home office Reimbursements
Company paid meal delivery pass
100% Paid Health and Dental available
401(k) matching, no vesting
Stock Options
Pet Insurance
Dog-friendly downtown office

About the Company

uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space – everyone wins!

Equal Opportunity

uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.