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About the Role

We are seeking a Manager of Web Operations to oversee a large-scale, multi-site web ecosystem comprising hundreds of web properties serving millions of users. This hands-on leadership role requires architectural expertise for scale, operational excellence, and continuous improvement of site performance and evolution. You will manage the web platform's architecture and operational health, collaborate with an external agency, and lead a small internal team.

Responsibilities

Influence the technical architecture of a large, multi-site web ecosystem, ensuring scalability, performance, security, and documentation.
Influence platform patterns combining CMS-driven content with API-driven front-end experiences.
Define, build, and deploy reusable component libraries, integration patterns, and content modeling strategies.
Lead web operations, including release management and deployments.
Establish QA processes and governance standards for operating sites at scale.
Drive the development and rollout of interactive, conversion-focused features such as booking flows, dynamic forms, and calculators.
Manage the external agency relationship, coordinating sprints, prioritizing the backlog, and ensuring quality and timeliness.
Serve as the technical authority on complex web ecosystems, including APIs, CDNs, caching layers, and third-party integrations.
Manage, mentor, and develop 1–2 direct reports, supporting their growth and setting clear expectations.

Requirements

7+ years in web development, platform engineering, or web operations.
2+ years in a senior technical or team leadership role.
Proven experience operating multi-site web platforms at scale.
Proficiency in React (Next.js or Gatsby) and modern JavaScript/TypeScript.
Strong understanding of modern web architecture: headless CMS, RESTful and GraphQL APIs, SSR, static generation, and edge caching.
Experience with enterprise CMS platforms and managed hosting environments.
Hands-on multi-site WordPress experience including custom plugin/theme development and Gutenberg block architecture.
Proven ability to manage small teams and collaborate effectively with external agency partners.
Excellent communication skills—able to translate technical complexity into clear business recommendations.
Candidates must be legally eligible to work in Canada.
Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations.

Skills

React
Next.js
Gatsby
JavaScript
TypeScript
Headless CMS
RESTful APIs
GraphQL APIs
SSR
Static Generation
Edge Caching
Enterprise CMS platforms
Managed hosting environments
WordPress
Custom plugin development
Custom theme development
Gutenberg block architecture
Team management
Agency collaboration
Communication
PHP
Web performance optimization
Core Web Vitals
Lighthouse
Real-user monitoring
Transactional digital experiences
Booking engines
Payment flows
Multi-step forms

Location

Toronto Support Centre

Work Type

Hybrid

Experience Level

Manager
Senior Technical Leader

Salary/Compensations

$100,000 CAD to $130,000 CAD annually

Benefits

Bonus of up to 15%
Competitive total rewards and benefits package

About the Company

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences.
Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network.
Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
Our purpose is to provide the best care for our patients.
We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes.
We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.

Equal Opportunity

We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve.
To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process.