About the Role
Contribute to profitable sales growth by leading and engaging associates, managing merchandise standards, training and developing staff, and executing sales building programs to enhance customer experience and drive performance.
Responsibilities
- Manage in-stock levels through merchandise replenishment activities.
- Maintain high merchandise presentation standards.
- Lead the team in planning and executing all merchandise and visual elements in the store.
- Model, coach, and ensure accountability for outstanding customer service.
- Oversee the Manager on Duty program to ensure associate engagement and appropriate customer service.
- Support Omnichannel initiatives to drive sales and customer service.
- Own training and coaching for all Omnichannel initiatives and processes.
- Drive sales growth in Fine Jewelry, Window, and Mattress businesses by leading and engaging associates.
- Own planning and execution of special events within specialty businesses.
- Partner with store management to source and hire hourly talent.
- Actively participate in associate training and development.
- Coach in the moment and address performance issues.
- Consistently meet established performance standards including shrink and safety initiatives.
- Meet Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance standards.
Salary/Compensations
- USD $52,080.00 - USD $74,400.00 /Yr
Benefits
- Eligible for bonus under the Management Incentive Plan.
- Competitive benefits package including medical/dental/vision.
- Term life insurance.
- Paid vacation/holidays.
- 401(k) with Company match.
- Associate discount on merchandise at all Catalyst Brands.
- Eight paid holidays during the calendar year (for eligible associates).
- Additional compensation for store hourly associates scheduled to work on a designated holiday.
About the Company
- Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all.
- Portfolio features legendary department store JCPenney, as well as iconic specialty retail brands Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
- Established in 2025, when JCPenney and the former SPARC Group combined.
- Operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada.
- Serves leading wholesale accounts in North America and beyond.
